Allen’s Boarding Kennels

The staff know pets by name. You can opt in to individual walk/​play time for dogs while they’re boarding. Pat the groomer can bathe your dog on the day you pick it up so it comes home smelling so clean!

I have boarded with Allen’s before for several years, and it has always been okay, My recent experience was disturbing. I boarded my three dogs this past weekend. When my daughter picked them up, they let them loose at to run through the kennel and into the office, instead of leashing them which would seem appropriate.. On the way out a third of my golden retriever’s ears was torn off by another dog through the fence of another kennel. How another dog got hold of it if it was enclosed in a kennel is beyond me.
I got a call the next day and they asked how he was and offered to pay the vet bill. My daughter paid the bill for the weekend (which I can’t believe they even charged). We went immediately to the vet (nice to have to do after a long drive home). My husband sent the owner a picture of the chewed off ear, and discuss the boarding bill and she said «so this is all about money and not the care for the dogs». Actually it is about the money we are paying to care for the dogs and keep them safe. She was rude and cold and didn’t even apologize or sympathize for our experience. This was not only traumatic for the dog but for us.
We are thinking about taking further action against them. It was a simple $ 200 bill and she was so cold and ruthless that I wonder about the care of the dogs. I would not recommend this place when the owner is so callous about the dog’s care.

I was so nervous about boarding my 5 yr old pitbull, that since the age of 6 weeks old when I adopted him, the majority of his life has just been him and I. The staff was so nice and they even encouraged me to call and check on him. When I called the 1^st time they were honest w/​me and said he wasn’t eating but he was doing OK otherwise, which I appreciated that they didn’t just tell me what they thought I wanted to hear. When I picked him up 7 days later he was his usual energetic happy self, not the cowering in a corner, dejected and traumatized scenario I was envisioning on my whole trip! On his last day there the staff did an excellent job grooming him. I’ve gone to other kennels that basically just leave your pet in the cage the whole time but I genuinely believe that the girls working there aren’t just there for a paycheck, I feel like they treat all the dogs as if they were their pets. I can’t thank them enough for taking such good care of my «baby»! :)

Utterly disgusted by this place. I picked up my boyfriend’s 1-​year old german shepherd last week and upon arrival found our dog with a bloody nose. The staff stated that the swing doors have caused the «minor cut». She explained to me before he was brought out so I thought it was literally a «minor cut». When he finally was brought out my jaw literally dropped. There was a bloody gash the size of a bottle cap on his nose. I called my boyfriend who’s a police officer and told him what had occurred. The staff member called the owner DOTTI and notified her of the issue. Even the staff member acknowledged the injury as pretty severe. The owner was supposed to call my boyfriend the same day and never did. So he called the morning after and the manager refused to own up to anything and would not allow him to speak with the owner. FINALLY the owner DOTTI called my boyfriend back and was extremely rude and eventually hung up on my boyfriend.
Please send your pets elsewhere! CLIF WYCK KENNELS have owners who are retired police officers who take pride in the work they do and do a wonderful job. SEND THEM THERE!

We’ve boarded my Black Lab fur brother, Jack, at Allen’s for the past 15 years. He’s stayed there at least one week every year of his life as we go off on family vacations. As a young pup he used to come home exhausted and hoarse from all the barking he did. Just this year, as a 15 year old he stayed there for 4 days with no problems. I was a bit worried about what all that stimulation would do to him, but he came home happy and healthy. Allen’s has private inside/​outside runs for each dog. Jack has always been well taken care of and given his medicine appropriately. We bring his bed and blankets from home when he stays so he’s comfortable. We also always schedule a grooming when he comes home from the kennel and he returns smelling powder fresh with a festive bandana. There was one instance about 8 years ago that he came home with canine influenza after staying at the kennel. He had a runny nose, fever and was treated by our vet. We called Allen’s to let them know he was sick and they said it had been going around. Other than that little hiccup it’s been a wonderful experience!

I recently kenneled my bloodhound here for 7 days. He is 5 and a half and I have never had him in a kennel before. I had heard horror stories from people that kenneled their dogs and terrible things had happened. I recently moved from the beach in RI to Philadelphia. My hound was not adjusting to city life (noise, people, parks, going to the bathroom on the sidewalk, etc.) at all! He was afraid to leave the house and overwhelmed by dog parks. My life consisted of constantly worrying about him and shuttling him back and forth to my parents house in NJ so that he could run around and go to the bathroom comfortably in their yard. I am new to the area and my neighbor used to to care of him when I would travel. Seeing as that was no longer an option, I had to kennel him. I was so nervous honestly contemplated not going away. He is a pretty timid guy and has a tough time adjusting to anything new.
From the moment we entered the building my fears began to disappear. A friendly staff member greeted us and immediately noticed what a shy hound he was. She calmly approached him and rubbed his ears (his favorite thing) so he started to relax. After filling out the paperwork and supplying his shot records, they took him back to the kennel area with his blanket and toys and bed that I had brought from home. They said I could call and check up on him as much as I wanted.
I left and cried most of the way on the drive to the shore.
I called later that evening and they said that he had eaten some of his food and was easily using the indoor/​outdoor kennel well, going to the bathroom outside.
I called the next day and they said that he wasn’t really interested in breakfast… I was positive my dog would starve himself to death. They assured me that he was adjusting. I called later that evening and they said that he didn’t really want his dinner, so they added a little wet food and treats to his dry food and microwaved it. He ate it! Yay!
The staff continued to go above and beyond in terms of compassion and care for him throughout the remainder of the week. They truly cared about his comfort level and were amazing.
When I picked him up, I found that I not only have my healthy, sweet hound back, but a more well-​adjusted, happy dog. He is now looking like a brave city-​dog who is no longer afraid of other dogs and loves to walk around and explore his new neighborhood.
A big thank you to the staff at allen’s! You are awesome!!!