AutoZone

All of my automotive experiences are either completely awful or really great. This AutoZone leans toward the «completely awful» end of the scale.
I needed several items for my car and got most of it at Wal-​Mart. My dad came along to AutoZone to make sure I got the right trans kit for my Mazda. The parking lot gave us the impression that we’d be there for awhile, but once we were inside we were helped pretty quickly.
My dad ran off the specs for my car, but because he hesitated for 1.5 seconds in answering the employee’s question, the employee went from normal to psycho in even LESS time than my dad hesitated. His haughty, «well you will find out if it’s the right part sooner or later,» made me want to hurl a package of brake pads at him.
Even if he sensed the «oh great, a woman brought her daddy in here,» my father IS a mechanic and I take him with me to stores to AVOID second-​class citizen treatment like this in the first place.
As it turns out, they didn’t have the trans kit in stock for my car anyway.
Most of the employees at AutoZone are regular joes. They may know more about cars than me, but they aren’t mechanics and I wouldn’t consider them experts. But this is the second time I’ve had a snooty experience at an AutoZone store.

good-​avg

Staff was helpful and friendly. My check engine light was on and they diagnosed the problem free of charge! Love free!