Friedman Optical Shop

Terrible place and a waste of money. I had prepaid in advance for services and immediatley cancelled them when I found better prices elsewhere. I was told that I would definitley be refunded. I was even given a receipt stating how much I would be refunded. It has been two months and despite calling, leaving messages, stopping by, and even contacting the Better Business Bureau I still have not been refunded. I have never before had such horrible customer service. In addition to that, I had paid 120 for new lenses in my glasses. The first pair I could not even see out of, I sent it back and the second pair still did not work for me. They refused to refund my money I am now using my old lenses instead of the ones that they provided me with. I paid 120 for lenses I cannot use! The office manager would not even return my phone calls to speak to me about this issue. No one even offered to adjust my glasses. I would have been better off going to Wal-​mart. They are much more professional there.