Treated me great, Out before my Appointment Sonia drew the blood… great experience over all
Ruben L.
Tu valoración: 1 Los Angeles, CA
Horrible customer service. I had an appointment, called 3 times as i sat in traffic to let them know due to traffic I would be 5 minutes late. When i got to office, receptionist did not even want to look at my paperwork which showed i had an appointment. I tried to tell her i called but she never looked up. Im sitting here in waiting room realizing an appointment means nothing. I will switch insurance carriers to work with a company that has customer service.
Irina B.
Tu valoración: 2 Madrid, Spain
Horrible horrible horrible wait! First time here and so far I’ve been waiting for an hour to go in. Will not be coming back.
Fabiola C.
Tu valoración: 3 Pico Rivera, CA
Had to come in for 3hr glucose test. The phlebotomist’s are nice. Almost all of them are female. The waiting however, is painful, more painful than the needle drawing your precious blood! Can’t wait to leave this god forsaken place! Anyway, it’s pretty clean which I appreciate. The people that come in are obviously from all walks of life, some are dressed rather disgusting so try to look elsewhere(like your phone) to distract you of the eyesores.
Sal V.
Tu valoración: 2 Los Angeles, CA
I was here today. I had an appointment. Apparently so did most of the others in the small room. It is apparent that it doesn’t matter if you have an appointment or not as it’s first come first served. After about 30 minutes of waiting I left. Will try again but this business is only about the bottom lime. Give them a call and try to speak to a person. Good luck. Hiring people for customer service impedes on the bottom line as you only get a computer. I’m going to complain to my doctor and insurance company to see about some other way to get lab work.
Darla D.
Tu valoración: 3 Los Angeles, CA
Lab is always quite busy. I personally have never had a problem here. Most everyone that works here is friendly …