Quality Inn & Suites

I wish i could give this a lower rating. I come here quite a bit because I play poker just a couple a miles away and this particular weekend was Valentines weekend and I was ALLOWED to stay friday night. When I tried reserving for the next night I was told it was already booked. Okay… well I just happened to drive by around 3 am and discovered the parking lot was dam near empty. WHAT THE HECK? I’ve never seen it look so abandoned for it to be a weekend, and being told it was booked to capacity. GTFOH… this place is no more booked than a Las Vegas brothel. And to think I paid dam near double the fate for their Friday night charge. I’m done…

2 starts since it’s a budget motel. stayed here a couple weeks because i was going cheap. didn’t relaize how cheap i was really going. However, they take a lot of shortcuts.
1. The first room I was put in was a disaster. The smoke alarm was attached-​it was in a drawer. The bathroom fan (which turns on with the light) made a terrible screetching sound. The TV was a CRT that didn’t work. I think they were replacing the TVs. Telegraph road is noisey and the first room was next to telegraph road. Etc, etc.
2. The room I was moved to had stained and bumpy floors, the fan was still kinda noisey but not as bad, the linen was not comfortable, the towels were thin and sometimes had hairs on them (not mine). The wii-​fii stopped working for 3 days and worked so-​so when it did work.
The «conntinental breakfast» was a joke. cereal, milk, and packaged cheap pastries don’t constitute a breakfast. Bascially, zero protein like eggs, sausage, etc. Also, if you did want to eat, you only have between 8−10am. coffee is only avl during the 8 – 10 window. what a joke. nothing offered in your room.
They supply super cheap shampoo and hand soap to shower with.
weekends were noisy because the rooms were more full. Anything the other tennants say in rooms next to you, you hear.
Fridge and microwave were nice i guess.
Tips: the starbucks acroos the street has really good wifii. buy your coffee there and hang out for the wifi.
2. use your own soap/​shampoo
3. bring your own pillow
4. dn’t get a room adjacent to telegraph rd
5. check their linens for left over hairs.

After reading the reviews on here I was kind of regretting booking a room here but I thought to myself what the heck I’ve stayed at a shadier places like Motel 6 with hookers offering hand jobs for 20 dollars. The room was clean and the bed was nice! The room include a mini refrigerator, coffee maker, hair dryer, microwave, iron/​iron board, desk and a small couch. The quality in also include free wifi and free continental breakfast. The only thing I didn’t like was that the hallways look creepy. Also the elevator hadn’t been checked since summer of last year! It made a funny noise every time it went down. Aside from that I highly recommend anyone staying here! It even makes a good place to shoot a softcore porn. Just kidding about the softcore porn! But I do recommend staying here.

Zero Stars If I could!
This place is horrible, starting from when we got there at 3pm until when we left at 12:30am! So let’s start. When we got there I asked the front desk if they had any non smoking rooms available because we had two children, she didn’t look up at me or acknowledged the fact that I was there, she just said no, I said ok can we at least check inn, she checked me in without even looking at me until she handed me the cards and explained the breakfast schedule, we got into the elevators there was a crushed up candy on the floor, my one year old almost picked it up to eat it, the elevators permit was expired last year! Anyway, we got out of the elevators and automatically it smelled like smoke, which I guess was expected since we were in a smoking room, so we got to the room and it smelled worse! It smelled like cigars and marijuana, very very strong! The carpet was stained, the lamp shades were stained, one of the lamps didn’t even turn on, the ceiling was stained! The chairs were stained! It was gross, we just left our bags and left, at night we came back to sleep, there was VERY loud music coming from next door, so loud the walls were vibrating, my kids could not sleep, they were cranky, I gave them about 30 min to settle down and nothing, I heard people in the hallway, screaming, laughing, the smell of marijuana was extremely strong, so I called front desk and complained, 30 min later, nothing. The music was still loud, I went down in my pjs and asked about the party and if we were to leave if we could get our money back, she didn’t say much, so I went back up, two teenagers in the elevator with me, they were so drunk, got off on my floor of course for the party! anyway, got to my room, my husband and I looked for another hotel, as we were leaving, the party was still going on, the music was still loud, and when we got to the elevator the candy was still there! By the time we left it was 12:30AM! With our TWO children! 1 and 4. Unbelievable! DO NOT GO TO THIS QUALITY INN AND SUITES!

I can’t put 0 so 1 it will be. I’m a fairly well traveled person and can say without a doubt this is the most dirty run down disgusting «hotel» I’ve ever had the displeasure of staying at. I had a 6 day reservation through a 3^rd party and it was so bad I was able to get out in 2. Where do I even begin? First I got there early and asked for a king room with a sofa. The front desk clerk after about 20 minutes said he had one. GREAT! I’ll come back after checkin time. Fast foward 3 hours. I ended up with a room with 2 doubles. Not happy but moved on after being lied to. I have a 5 year old so I pushed the bed against the wall to uncover a filthy carpet under the bed. Some was near the wheel where it would be difficult to vacuum but not all. After returning the next night Dont you think the floor was vacuumed. .nope. The curtain was stained, the carpet was so gross I didn’t want to walk bare foot. The toilet constantly was running. Forget calling the front desk they don’t answer the phone, but if you go downstairs they have no problem sitting on their butt doing nothing. We checked in on Sunday went to dinner came back to a hallway that smelled of pot… on Monday night they had a loud event in the lounge that went straight up to the next floor. After a day at Disney this is not what I wanted to come back to. The free breakfast was late being set up and had no milk for the cereal. 6:30am doesn’t mean 6:30am to them. I had finally has enough on Tuesday morning. I called the Choice Hotel Corporate and explained everything. They tried to call the hotel. Do you
think they got an answer? Nope. Called the 3^rd party and told them I wanted to be moved that this is disgusting and having it as a 3 star is an abomination. They tried to call. Do you think they got an answer? Nope. I was moved to a Holiday Inn that was a 3 star and was a real 3 star. Ohh, did I forget to mention the used condom wrapper in the staircase my 5 year old picked up? Yeah that was the icing on the cake. Do you think the manager called me to find out any details? Nope. Stay away. This is not a place for you or your family.

This is the worst hotel I have been to in my life! The rooms are dirty, the quality of service from one of the front desk clerk is awful, the shower didn’t have hot water for 2 days, one of the elevators was out of service. The entire place is just a mess. If you have no other choice for a cheaper option around the area then fine, but if you want to have a decent place to spend the night, this is not the place.

Drastically cheap and bad. We saw stains on bed sheets. Bad services, bad appliances and connections. If there is no option one can choose this hotel … I wouldn’t recommend this quality inn to anyone…

They have very nice restaurant and reasonable price; particularly extremely friendly service.

I usually take many things into consideration before giving it a lower rating, but I HATED this place. The only reason I stayed here was because I was only going to stay here for one night and travel to a nicer hotel the day after in Anaheim.
You pretty much get what you pay for, PLUS less. Right when you walk in the lobby and the décor sucks and makes no sense. The first thing I said when I looked inside was «EW», and I regretted paying to stay there.
On the way to our room there was a plant in a huge vase that was dead. Like what the hell? Throw it away. And on the floor we were on there was an exit door that was open for anyone to come in. Great, so anyone could have came in anytime and slit my throat open.
When I got in the room the carpets were filthy, the couches and chairs were disgusting (they need to be tossed or steam cleaned), the bed sheets felt like they’ve been used over and over and over again since the 1980s. The curtains were dirty as well, not with dust but it had markings on it. I don’t know how that happens.
The bathroom was so freaking small. The toilet, sink, and tub were literally 4 inches apart. Our door didn’t open all the way, I had to hold it open with my body to keep it from closing on me. The main light fixture didn’t work either.
Pretty much, nothing is updated in that place besides the toilet, and tv.
I avoided eating breakfast there because I felt so disgusted with this place. Just because a place says it gives out free breakfast doesn’t make it great.
I usually sleep in comfortably and relax, but right when I got up, I got ready and left. I’m never never never never never coming here again. EVER.
Edit: I’m sorry, but the staff who took the first couple of pictures, must have taken the room
One in one of their best rooms (unless they newly renovated or something), because ours sure as hell didn’t look like that. And they HELLA filtered the crap out of the pictures they took too. Trust me, it doesn’t look as nice as the pictures do. The outside is the only picture that’s accurate.

These people have no clue what customer service means. Waited 30 minutes to be checked in without even being acknowledged. Tried to give the front desk attendant a customer service tip (i.e. acknowledge your guests, especially when they’ve been waiting in the lobby for a long time) and I got nothing but lip. Really?! Then I get to my room and it was just as everyone else on here has described. Disgusting. Stains on the chairs. Stains on the curtains, bed, floor, walls… need I go on? I’m not bullshitting when I say that I’ve been to a Super 8 that was classier than this place. I called customer relations and was given a free upgrade to a beautiful suite at a much nicer hotel and when I arrived there they greeted me before I had my second foot in the door. They even put gold stars on my door. Awesome sauce. Please excuse me while I go write a five star review for a real hotel.

Clean room
Nice bed
Bathroom was kinda tight, not much counter space by the sink.
Microwave and fridge is a plus!
Breakfast buffet was really good!
Only complaint was AC was kinda noisy and it seems like it’s not working properly, we set it up to 60 but did not feel 60, it feels like it’s in 70’s and the lowest setting it could go was 60 :(
But… I highly recommend this hotel and would definitely cone back next time we’re in LA area.

Came to pick up my folks who chose this place because of «convenience to (an Asian) bus tour.» While the lobby looked fine, as soon as I hit the hallway I was met with this dank, old, stale smell. Maybe it’s the carpet or the walls. It’s time for a renovation! I can smell old smoke. Felt stifling. Maybe that was what it was. One of the elevators was broken. My parents said they stayed here before for another tour, and «it’s fine» to them. The breakfast buffet was basic. I couldn’t get the Internet to work– so much for their free internet. My folks called the front desk one time and didn’t get an answer on the phone, so I had to run down. I stayed less than an hour to help my parents out (I was their chauffeur to LAX), but I couldn’t wait to get out of there.

I stayed for 1 week on their weekly rate; these are the things that happened that made me upset. The lights in the room, the clock & the phone were not working. When maintenance came up, he sullenly fixed the lights while on a personal call on his cellphone. When he could not fix the phone he said somebody else will come and change it. Nobody ever came. The Mexican woman who brings food out during breakfast is unfriendly & rude when you ask her a question about the food. Then, on the day of checkout, after spending over $ 600 in the hotel, they demanded that we are out of the room by 2 pm (as a Choice member I have a late checkout privilege) not a second more otherwise, they will charge my card 1 day more. The maid was barely done with cleaning the other rooms when I observed her although she did say that she was done cleaning the other rooms. We ended up finishing our packing in the hallway as they scared my friend that much. They were not willing to work with their customers & were arrogant about it. The 4^th floor of the hotel is decent & clean but on the second floor it is another story. There are large stains on the carpet in the hallway (vomit?) & the room I was in had flies & stank (old vomit? Or spilled food?) & have stains on the floor as well The music can be loud if you are on top of the restaurant as Karaōke is up to 2 am when it is on & music on the other nights is up to the same time. I am unhappy about the sullenness & rudeness exhibited by its employees. I hope they will read this review & change their attitudes,

For the price I was somewhat satisfied. I went to my room on the 5^th floor and when I opened the door I was hit in the face with the horrible odor of stale smoke. I called the front desk to inform them that someone had smoked in my room and she said I was in a smoking room and that I requested it. I didn’t even know they had smoking rooms! I don’t smoke nor do I want to breath smoke. She said all the rooms were booked and I could not switch rooms
Beds are comfy double size not queen so if you are just a couple I would suggest a king size. Room is clean as well as the lobby area. Halls need help.
The price includes breakfast so I went on Sunday to try it out. There were no eggs or fruit. Greasy ham and French fries with peppers and onions mixed in. Weird !! Then there was sautéed eggplant with peppers onions and fatty pork pieces! Another weird breakfast item. Nachos with cheese and pancakes. I had coffee. The man working the restaurant was not at all friendly. I guess you get what you pay for.

I should have spend the extra 15 – 20 bucks to stay at a Best Western. This place is old and dirty, and by dirty I mean the wall have stains, the couch in the room was stained and was torn, there were crumbs on the floor. The only thing good about this place is the staff, they were very polite and helpful. The vending machines don’t work at least the one on the ground floor and 3^rd floor they both took my money, and I wouldn’t complain if it was the normal 1.25 for a soda the sodas here 2.50!!! Seriously 2.50 for a small 20oz soda or a 20oz water, yeah… And it doesn’t end there NO WIFI, I took my iPads for my kids so they could watch some shows on YouTube because the TV channels SUCK, they claim the have high speed internet but they don’t! Best Western have individual modems in each room this place has a modem in the lobby for everybody In the hotel.

Booming bass coming up from the bar/​club @1:30 in the morning on a Tuesday. Do yourself a favor and sleep in your car on the side of the freeway, it will be more restful.

everything is old and dirty. very loud hotel guests. hotel staff was very nice and courteous but it’s just too dirty and old. couch had stains everywhere

This is not a good hotel to stay in. I’m here on business and the Internet doesn’t work. For the short time that it did, it was a very weak signal. The rooms are old and not too clean. The hallways and general areas are worse. The vending machines charge 3.50 for a bottle of soda! Karaōke is super loud on weeknights. I think «ghetto» when I think of this place. Happy to be leaving tomorrow and hopefully never coming back. Don’t stay here if you want to be comfortable or feel clean.

We are not picky people when it comes to hotels, we don’t mind going to a motel either. But for 85 bucks a night, we hoped that we would at least get some clean sheets.
The room was just horrible and disgusting. The sheets had small stains, the light bulb at the entrance of the room was extremely dim. It made us feel like we were in a horror movie. The carpets were filthy. The karaōke bar lounge was extremely noisy at 11:30 PM on a Sunday. We came all the way from San Francisco and found this place on
. For some odd reason, there were great reviews on that site, but we didn’t do our research well enough on Unilocal.No available parking spots and there are water leaks in the bathroom as well as oil stains on the cabinets. A/​C is SO LOUD. we had to put our bath towels on top of the bed to feel comfortable enough to sleep in it.
I barely write reviews on here but this was definitely necessary.
Do not come here.

If you are
a) A person who masturbates.
b) A person on business.
Find somewhere else to stay. This hotel has no less than three wireless networks, neither of which work during peak hours or otherwise.
Everything else is fine if you’re not a whiny baby.