Macy’s

The staff here are not really friendly. They need to hide their sad faces because of whatever reasons. They are lack of employees on weekdays. I waste so much time for waiting to be my turn. It was an ok experience, iam not really fan for Macys

I have to be clear on this because I just need to. Some people and some employees there are probably moody or emotional drug addicts or illegal drug takers. One of them threw a fit when she had a boyfriend that told me that he was single and appeared to look single.
I didn’t even hit on him or anything. He tried to contact me… multiple times.
She kept basically verbally attacking me while acting hostile for his attention even when he posted about 3 – 5 posts on me. he sorta ignored her while he was contacting me. She even appeared to be hostile even before he began contacting me…
Anyway, I do not even talk to people that much unless they are somewhat socialist enough while being somewhat capitalist.
It didn’t make that much sense for her to harass, either. Also, she was a very good liar when I was speaking to her at ELAC. she was an engineering major and worked in the MESA desk when there was a Learning Center/​Lab.
she kinda stalks, so I had to also post that up. sorry. i just feel bad that people don’t know.
there’s also strange people in los angeles sometimes. be careful cause they are good at lying and drugging people even when their victims are wearing denim. then, they can also put up videos when you are drugged. even when you are underage!
not to mention,
She worked in the handbag section when I visited there to look for something afforable.
Had brown hair, brown eyes at the time and she was about 4 «8 somewhat curvy, but very hostile while sometimes very rude.
I feel bad not talking about it cause some ladies are crazy around me.
She is or was a student at ELAC even while many students there that I know are at least less crazy than her. ELAC has a great security staff, actually. unless you are not on campus during the «Safe» hours. because when it’s dark, even good and bad cities have people acting strange.
I like the service in some areas, so I will still visit, but only near the safe parts in Macy’s Montebello because I need to beware of the dangerous people in the area. by the way, some females in the makeup counter are very rude while some are professional. the mac area was more professional, actually.

They really need to start hiring friendlier staff to work there. Everyone seems to be plain rude!!!
The wait to get help with service is not good what so ever!!! Short staff!!!
Especially in the MAC department, Customer service is not great at all.
They need to be taught manners!!! I always wine up having someone who seems to be in a rush to help me.

I’ve been buying Clinique here for years and I am very satisfied with their customer service especially when Danielle helps me.

Shoe department customer service is the worse. Wanted to buy a pair of flat shoes found a cute pair but they were dirty. Sales rep offered to take 10% off. Decided against purchasing dirty shoes. Sales rep ordered a new pair for me which was very nice. When I received the shoes they were soiled. Took them back to Macy’s Montebello. No apologizes from the sales rep the female rep whispered to the male rep to double check my receipt to ensure it was the correct receipt after he had already scanned the item. The sales reps at Macy’s Santa Anita are very nice and go above and beyond. Macy’s Montebello is terrible.

Worst service ever!!! I lost my wallet and I know i lefted in a bed i instantly went up to an employee and asked if they may please check the camaras just in case an employee took it they said no only for loss merchendice i lost 200 $ drivers licence, passport and credit cards and they cared not one bit really dissapointed dont recommend at all

The 1 star is out of obligation. I’ve seen cleaner Targets! Clothes every where on the floor, falling off shelves, on different racks. It’s chaos. Then if you do find something you want to buy, the next part is to find someone who is working. Whole departments have no one in them. They suck!

Twice I shopped at impulse; not customer friendly at all. Too Chatty with one another ignoring customers. If it wasn’t for the gals at Benefit Brow Bar I’d be lost. A friend of mind just came in my office she experience the same service last evening. As I did, she ended up going to Sephoa JC Pennys.

Continues to disappoint. Went up to the Chanel counter to purchase a product and the lady working there was talking to someone she knows. I stood around next to them and they both looked at me and she asked me if I needed help which I said I did. She proceeded to tell me to sit in a chair as she finished up her conversation. I sat on that chair for 10 minutes and she continued to talk to her friend a few steps away. I finally got frustrated and walked away. I am sure Chanel loves losing a sale due to their negligent employees who don’t think my time is valuable.

How exciting, my first one star review and my last time shopping at Macy’s!
I came here for the Memorial Day Sale and the lines were way too long. OK fine, I don’t mind the wait. But then I got to the counter and they said I can’t purchase my shoes anywhere else besides the shoe department. After a 30 minute wait, I left the line and headed over to the shoe department and waited for another 20 minutes. However, when I tried to purchase my wallet and purse using their deal (Buy one item, get the other for $ 9.99 on all sale purses and wallets), they jacked up the price of the more expensive item. Why call it a buy one, get one deal when you’re going to jack up the price of the other item anyways? They told me to go to the purse department to get it taken care of.
I pay for my shoes and clothes and away to the purse department I go. However, the associate at the purse department was no help at all. When I asked why they jacked up the price of my item, Edward and his supervisor unapologetically told me it’s just how the system works. Wow Edward, you were no help at all!
TL;DR the deals at Macy’s are fake, stay away! I will keep shopping at Nordstroms and Nordstrom Rack and be never come back to Macy’s. Bye Felicia!

Clearly the MAC department is leased seeing how they don’t care about their costumes, the employees were talking to each other and too busy closing registers as I was waiting in line to pay for about 15 minutes when there was nobody in line. Worst costumes service!

This us the worst Macy’s I have ever been to!!! The customer service is terrible and the store is always a mess. I was trying to find out how much a blouse was so I scanned the price tag at a price check scanner but it was out of service. I scanned it at two other stations and they were both broken as well. At the last price scanner there were two young sales ladies chit chatting. One noticed that I was trying to scan the price tag and said «It’s out of order.» Neither of them offered assistance and continued with their conversation. I left and took my patronage upstairs to a different women’s clothing store.

Okay the employee who works at Michael kors dept. I didn’t notice his name … He was soooo rude all I wanted to know is a price on a MK bag … He rudely replies by pointing at people «she’s next then she’s next» … Then I can help you!
So I waited patiently … While he helped three women that kept asking the same Q. Over and over since they spoke little to no English … And they were so indecisive, they kept going behind the register cmon… They were pointing at different purses speaking to one another and he just stood there !!! Looking at them
I understand that he was helping them first but come on … It was like he was taking his time in purpose… good customer service is easy he could have told them please wait one second since you’re still deciding and let me check the price on this bag for this OTHER CUSTOMER… I believe he thought I wasn’t going to buy a bag unlike these three women who bought 4 bags … But guess what sukka I was going to buy …
So instead I took my business elsewhere … And I have s beautiful MK bag and I was treated very nice at the MK store in Santa Anita mall … I had to drive a little further but hey … Totally worth it I will never ever go to Macy’s for MK … That’s all!

WORST Macy’s I have ever been to ! Every person who works here seem to hate their job! They act sooo rude if you just want to look around. They seem to not want to help you or answer your questions if your not ABSOLUTELY sure you are going to buy it. So annoying.
Some of the women who work here also stink of marijuana which is disgusting ! This macy’s will hire anyone it’s so trashy ! They should do random drug tests.

This place is horribly understaffed! Every time I come here there’s never enough employees so it is not a once in a while kind of thing, same with macys HOME. Terrible!

Pretty nice store with everything in pretty good order. Shoe department big and messy, they need more employees during very busy times. Clerk in ladies department very helpful and pleasant. Cosmetics counter employees helpful and pleasant.

I was forced to come here today by my wife who is looking for a jacket I suggested that we go to the flea market or the Salvation Army she laughed and said no we’re going to the mall so here I am in Macy’s looking at overpriced jackets made by children in sweatshops all throughout Asia and India but I guess it’s better for us to look good then it is for children to feel good.

Good selection of home items such as décor, silverware, mattress, blankets, and furniture.

Muy mal servicio en el lugar de los Sunglasses el chico que atiende llamado Oscar pesimo muy mal atiende, no tiene cortecia y NO save aser su travajo, enves de disculparse le da al cliente muy mal actitud!!! Pesimo lugar para compras!

My dad had excellent customer service at the cologne section. He is a joker! He just loves making people laugh and for that he received 6 samples of colognes and perfumes instead of just one or two! He paid $ 94 with tax for the polo red cologne gift set the includes 2 colognes (regular size and a smaller one) & an after shave lotion. The bf bought a long sleeve shirt that was on clearance for only $ 13.35 with tax! It was a bit slow at the register to pay the shirt & it was annoying because only one register was open even though there was another worker nearby folding clothes.

Nothing bad and Nothing special from this place. If I need dress clothes or fragrance this Macy’s is my number one choice and with the coupons that are sometimes made available you can walk out of here pretty happy knowing you bought some quality stuff at a decent price.
Customer service could be better but oh well at least the employees aren’t rude they’re just tired of working in a slow pace environment.