Armendariz Tax & Financial

Came in for an appointment at 2:30 (after being rescheduled 2 times). By 3:30 we still hadn’t been helped or even acknowledged. This was a Friday afternoon, not too busy, only 2 other people waiting.
Raul walked in with rugged looking clothing, anything but professional. Didn’t acknowledge anyone waiting, instead he scolded the girls working saying they were going too slow.
The staff was unfriendly, again they didn’t acknowledge anyone waiting, even after an hour of sitting there.
Overall bad service! New clients, go elsewhere, there are plenty other tax preparers out there that charge half the price and do the same job with 10x more professionalism.
My husband and I ended up leaving after waiting for over an hour. It was like we were never there.

Raul is the best. I’ve been coming to his business for the past several years and he has time and time again given me the most back on my tax return. He’s by far the top expert when it comes to taxes. I would recommend him to any friend, family, and co-​worker. His staff really go out of their way to help.

I have been doing my tax’s for years and this is the longest I have waited. I don’t usually like to complain but having just 2 people prep the paper work is making the wait time super long!!! Break bread and hire more staff or give a discount… Not b$&rs while clients wait.

We’ve been coming to Raul (the big boss) for more than 10 years, and I can’t see us ever trusting our taxes to anyone else. Other reviews here have called him rude or mean; I prefer to call him no-​nonsense. But, it’s your call — if you want a friendly tax guy who just learned the dos and don’ts yesterday, hit up one of the chain tax prep. companies; if you want someone who’s knowledgeable and can get you the most out of your return, see Raul.
Re: the wait — yes, it’s true, wait times can often be long here. But, they don’t have to be. How it works is that you see one of Raul’s staff first, and they do the initial leg work to prepare your return. We’ve always been called to meet with one of them within about 10−15mins. of our appt. time, and have never spent more than 20−30mins. meeting with this first person. And, if you like how your return looks after this first step, great; file it, pay, and leave! However, most regulars here know that it’s probably best to have your return reviewed by Raul before submitting it, so that’s when the waiting happens. Raul once told us that by paying for his services (and, it’s not cheap; but, it’s pretty fair), it entitles us to ask him any and all questions we have. Regulars with complicated returns (like us) take full advantage of this, and rightfully so. This year, we met with him for close to an hour, as we had several questions re: moving for a job and investment properties, and we never felt rushed or that he was annoyed by our many questions. So, yes, you may spend 3ish hrs. there for your entire visit, but, for us, it’s always been worth it, and, we just plan accordingly.
It is true that they have signs posted saying no children are allowed, but I certainly don’t mind this rule. When you’re anxiously awaiting your tax fate for what may be 3hrs., do you want to put up with a screaming child running in circles around you? It’s not an unreasonable request on their part.

Been going here for several years now and have recommended several people who are now ongoing clients never experienced the negative that other people have commented anyways if you want great service and want to get the most out of your taxes then I wouldn’t go anywhere else

Excellent work ethic and the best refunds I’ve ever got. Mr. Armendariz knows his business and he will get you what you deserve depending on your tax situation. The prices are reasonable and the service is as fast as possible. It does get busy and sometime you will wait hours at a time but there a lot of places to eat at in the area.

the best service ever! Rey (manager) and jaz have the best work ethic! They made sure I got the most I can from my tax return without doing any funny business that can get me in trouble with IRS haha
Owner isn’t the nicest boss and tends to yell at him employees pretty bad, it’s kinda sad. It makes customers feel very uncomfortable. But, for the most part dealing with Rey is A+

I’ve used Armendariz many times, the cheap price is what kept me coming back. The other review is spot on as to what to expect when you get there, that’s if you can find a parking.
I stopped coming here after an incident w/​the big boss & an employee. While I’m waiting the big boss calls the guy w/​the ponytail into his office & starts screaming at him. You can tell by the other employee’s reaction this wasn’t the 1^st time this has happened. He’s telling him «What the F are you doing, you’re making us look F’n stupid out there», mind you his office is in the back, the door is shut, and I’m by the front door. I could hear all this as well as the rest of the customers.
I gave this place one more try after a few years, a gal prepared my taxes then she said ok if you could just wait for whatever the guys name is the big boss to go over everything, he has to check it and he’s not here but he’s on his way.
I was there close to 2 hours, and from the time she said he was on his way it was a minimum of 50 minutes then when he gets there he takes another guy before me, even though I was there long before him.
The price was not cheap anymore, even though he said he gave me a discount it was still over $ 350.

This place is amazing and Mini knows her stuff. I once went to get my taxes done at H&R Block and that was a nightmare in itself… I got audited and just a bad situation i was put in… Thank goodness for Mini she knows the tax laws and knows how to file your stuff correctly. Mini’s service is really good and shes very patient. I do suggest you make an appointment and when you get there sign in and try and get someones attention to let them know you have an appointment. The one thing this place can improve is their attentiveness when you get there. I got there today and signed it and i got a glance and they didnt say anything to me then another person saw me and no acknowledgment a third person saw me and just walked right by me so i just sat down and waited finally 10 minutes later the same person that walked by me and blew me off came and asked what i wanted and then she told Mini and then i was taken in… Honestly, If they said a simple… «we will be right with you» they probably wouldnt get any complaints from me Mini should train the staff in attentiveness… I undertand its busy tax time but it feels akward when u walk in and no one aknowledges that your there… Its a little pricier that most other places but its worth it since you get a bigger legit refund from Mini. Best thing is you can get 10% off your taxes for every person you refer so send your friends! Oh they do bankruptcy there also n they charged my BF $ 150 to do his taxes and it can go up if you have alot of investments but its still worth it and Mini will work with you on the price.