Lawnscape Systems

We have used Lawnscape for the past 3 – 4 years for our landscaping maintenance. Unfortunately in January their technician sprayed something on entire yard (front and back) that burned the grass out like a fire had gone through our yard. Contacted General Mgr Richard who sent out a guy to respray a odoreous substance and apply a thick layer of mulch over grass and threw down new seed. Problem is, we had beautiful sod and if I wanted seed I would have used it when we first planted yard. But we crossed our fingers and hoped things would improve and new lawn would germinate and all would be well. Well, It’s April 4^th and we still don’t have a yard. But, they came out to apply pesticide and bill us a hundred dollars? Had to speak to Mgr who rather condensendingly explain that Pesticide isn’t part of the maintainence program. I explained in painstakingly slow english I don’t want your technicians spraying anything on my lawn anywhere. Both my husband and myself have callled the company several times, I personally called the President Carl for the past 3 days and never got the decency of a return phone call. So my advice to any and all, don’t waste your money on these guys. They don’t care enough to respond to a phone call and repair what they have damaged. Social media can be very refreshing…
Lawnscape is weak and expensive! One incredibly dissatisfied customer who will not be returning to their services any time soon!
Update: I am happy to say that Lawnscape completely replaced my front and back sod after tearing it all out. The company they used (Heather’s Lawn Care) to install the sod was awesome and Heather and her crew spent 3 very long and detailed days tearing it out and laying the new sod. So, it made up for the 3 months of a really unpresentable yard that now looks great. Heather even went through all the sprinklers and replaced any heads etc and checked all the lines for full coverage. Her efforts and expertise really made me forget about the inconvenience of the whole situation
All is well now. They are not very good at communicating or returning call but they did take care of the problem and short of the burn spots from our dog our yard is much better!