Rent-A-Wreck

In December, 2015, we were offered a 2007 minivan with over 200,000 miles on, broken odometer, rusty hand brake, broken side view mirror, damaged passenger car seats, and major bodily damages. The side mirror is taped back to the car. This is an unsafe, neglected, and damaged vehicle which the rental car company tries to offer its customers. The worse part is when we refused to take the car, they said they have no cancellation on their vehicles, and refused to refund our deposit. Then, they tried to make you take the car by offering you extra discounts. It doesn’t matter, it is an unsafe car, period. No cautious and sane person will take out a car like that. Shame on the car company. We are reporting to the local South Brunswick police and Best Business Bureau. A scam business like this jeopardizes every resident.
Forget about getting a refund. Call your credit card company and dispute the fees by stating your honest claim. Their vehicles are unsafe and put a lot of people in danger on the road. They will not stay n business for long this way.

It hard to imagine a worse car-​it was totally unsafe– and not what we paid for/​reserved (full, size but they gave us a compact without even saying anything even though we’d pre paid. The car was beyond belief– rusted, had a chewed up (dog?) gear shift, it was dented all over, NO AC as it was broken, wipers didn’t work, it was actually missing a door handle on the outside so no one could get in OR out on that side… every single check engine light was on including tire pressure, and a huge bundle of wires fell down on my foot when I was trying to brake, causing me to catch my foot in the wires when braking. The wires had apparently been duct taped up under there somehow.. We had no choice as there is no office on site and you are just left to find the car in a huge lot, at a small airport with no services, where they’ve left it with the key up in the visor. We were told nothing else was available at any location even though we offered to drive somewhere else. It was so bad it was like a comedy with a hidden camera. The car should NOT be driven. A true junker– and really REALLY unsafe with no way to fix the situation as it’s all by phone/​email.

My first and last experience with rent-​a-​wreck (aka Priceless Car Rental) of Trenton Airport was terrible. I arrived at Trenton Airport on a Saturday evening to find that I was left with a luxury vehicle with a «check engine» light on, expired registration, NO inspection sticker whatsoever, and some residue of a «rejection» sticker. The car was tagged in New Jersey, which REQUIRES a valid inspection sticker. Anyhow, I called on Saturday night and the office was closed. I called back on Sunday morning and inquired about the inspection sticker. I was told that the car was just recently purchased from Pennsylvania and that they had up to 30 days to get it inspected. I assume that they must have thought that I was an idiot, because all of the paper work in the car was from New Jersey and expired. The agreement for the rental states that you are not only responsible for any tickets received while driving the vehicle, but you also have to pay a fine to the rental company. Not having an inspection sticker in your windshield is just asking for the police to pull you over. I only drove the car to my destination and back; I did not drive the car anywhere else, for fear of getting pulled over. This experience was terrible! I work hard for my money and I feel that I was truly ripped off.

I am still waiting for a satisfactory response from customer service. As of today, we have only been reimbursed $ 25.00. That is absurd. Not only was the cargo van not operational, we were placed in a very unsafe situation on a very busy highway while waiting for road side assistance.

At first I thought I was getting an okay deal for $ 23/​day for a beaten down old Mitsubishi with over 200 000 miles. After insurance and other fees that are associated (including a Homeland Security Fee which I still don’t understand), it came out to more like $ 60/​day. My car broke down in the middle of NYC, which for some reason you are not allowed to be in. I had to pay $ 550 out of my own pocket to fix their alternator, and when trying to get that money back they are giving me a run around. I would’ve been better off with Enterprise or any other major car rental company. Avoid at all costs.

My family was recently on vacation in New Jersey visiting friends. I’ve rented cars from all the major companies before but this time I was traveling with my wife and two teenage daughters. We’d be spending a lot of time driving so I decided to go with a minivan. Unfortunately, the minivan prices from the big rental car companies made me reconsider. I’m 47 years old, a frequent traveler & feel more comfortable going with nationally recognized organizations. Most of the time — I don’t mind paying a little extra for peace of mind yet had «sticker shock» from the quotes I received. They were nearly double what I anticipated. While contemplating a smaller vehicle, a friend suggested Rent A Wreck.
Although skeptical, I called the Rent A Wreck in Monmouth Junction and spoke to Heather. From the start Heather was a «straight shooter». She explained EXACTLY what I’d be spending and invited me to their location. In person, Heather epitomized what being a professional is. She was friendly, showed me what was available and didn’t deviate from her quotes over the phone. The minivan was clean and ran great. I’ve been renting cars for years and my experience with Heather at Rent A Wreck was far away the best. My family had a great time on our vacation and even the teenage girls got along since they weren’t on top of each other in a small economy car. If you’re ever in the area please look them up — I know I will.

Good choice!!! I was looking to rent a car at the last minute for a trip to upstate New York. Figured I would give this place a shot as they advertised low prices and I was already spending enough on the trip. I was so glad I called and they were able to provide me with a vehicle at the last minute. I feel I received a very good price for a midsize sedan that I would say was probably around three years old. The car had a few small dents in it but overall it was very clean and drove great.
The service was great as I was able to reserve a vehicle with the short notice and I was in and out of the office very quickly. Will definitely rent from this establishment again in the future A+!

As an avid Unilocal user I usually make a final decision on a place based on the amount of positive Unilocal reviews. This was the case with Rent a Wreck, and it turned out to be an amazing choice indeed. My car broke down on the I95 by exit 8 on the NJTP and AAA towed me to a mechanic which practically robbed me blind and left me stranded for three days in Cranbury NJ! No rental cars to be found on such short notice Unilocal suggested Rent A Wreck, and I’m so glad it did! Heather hooked us up right away with a car that comfortably fit me and my whole family, she went above and beyond for us, she drove out to cranbury from her Princeton office, made all the paperwork simple, and the price was Aaaaamazing. More companies should do business the way they do, the total experience and everything along the way was very pleasurable. I would DEFINITELY RENT from them AGAIN, and if you’re reading this review, stop thinking about it and just call them!

I’ve never received such personal, classy and generous service from any car rental company, let alone another service. They’ve picked me up, taken me home, met me to return and switch cars as my needs changed…
Heather, Carlos, in particular, as senior management, have seen that my needs have been met over the past few months… and frankly, I’ve never rented a ‘wreck’ from them. When you don’t need a ‘talking GPS’ system, every car I’ve had has been safe, comfortable and quite sporty! I would go out of my way to rent specifically from this team for personal and professional rentals.