Elite ambulance

So far, so good. I called to schedule a pick-​up (and possible round-​trip) for when I go to my post-​operative follow-​up appointment (I had hip surgery, and can’t do stairs). The lady on the phone was very helpful, and explained that I could schedule a round trip with them, and then, if I got the okay from my surgeon to bear weight on my leg, I could cancel the trip home with no charge. She was very helpful, and their price seemed to be quite reasonable, seeing as it’s a private ambulance service. I’ll report back on how the actual trip goes, but so far, I like them.
Okay, I did take them both ways, and John and Anthony were very patient and helpful. They came on time to pick me up, and though I was told, when I called for the return trip, that it would take 20 minutes for them to arrive, it only took about ten minutes — John and Anthony again, and again they took good care of me and got me home safely.
In addition, when my surgeon re-​scheduled my appointment, Elite easily accommodated the change in date. I’ll be sure to use Elite again if I need a private ambulance.

Our mother had acute back pain and could not sit. We had to call a private service to take her to Rush Medical, where all her doctors are. 911 would have taken her to Northwestern, the closest hospital to her. We called Superior Ambulance first and got the most unhelpful, rude gal saying, «nothing available, call 911 or call back in a couple hours»! Really??? I hung up and called Elite Ambulance Service. Kirk was concerned and helpful on the phone. He said an ambulance would be there in 20 minutes… and they were. Shannon and Ken were kind, respectful, professional and caring. The best experience we could hope for in a very stressful situation.

On December 18, 2013 approximately 825 in the a.m. Ambulance number 8504 almost hit me in the crosswalk. After making eye contact with the driver he proceeded to curse me out and say some nasty names to me. I called their corporate office and waiting on a response hopefully they will teach their drivers to be more careful while driving.