Honey Spas

I wanted you to address my concerns and when the owner called me back he told me I sent a «F$&@ed up email» and then he continued to swear and curse at me. How is that serious??? No thank you. I tried to be nice but the 4^th phone call of being cursed at was enough for me. Your 100% complete and working hot tub needed $ 350 of service and parts to get it to run properly. So not only did you lose the chance to sell me a cover, but you lost the service call and chemicals too. No worries over here! I found better deals on the web. When I’m ready for a new tub I’ll make sure I don’t call you. To think all you had to do was send someone here to look at it and replace 2 sensors on the heater and I’d probably would have been satisfied.
Maybe one day you’ll learn to not put you husband on the phone with customers that aren’t happy. Maybe you’ll even learn that there are better deals on the web and your pricing isn’t exactly in line. Your $ 500 cover cost me $ 340 delivered! Also sending a letter asking for a review from someone that didn’t have a great experience was a bad idea too. Good luck

I had them come out and service a hot tub a bought off a friend, wired it up, for some reason it would not turn on. so I called the hot tub company that is closest to my house Honey spas, BIG MISTAKE they got the hot tub running, but literally YELLED at my girlfriend due to unsafe wiring– okay I get it, it was done by a licensed electrician, he was not done but it was wired and connected the correct way he just ran out of time the night before, no reason to yell at my girlfriend. the second issue is that yes they got the hot tub running but only one pump worked, they quoted me out a pump (roughly $ 700) since they said it was «shot» which I knew better due to the fact it was just replaced right before I bought the tub. So with one pump running I told my girlfriend to pay them and let them leave (I was at work while all this happened) I pulled open my control panel and replaced the .50 cent fuse and boom hot tub worked with all the jets. DO NOT LET THESE PEOPLE RIP YOU OFF! I should have had my bank stop the payment but I NEVER WANT TO DEAL WITH THESE PEOPLE AGAIN Im also creating an account just to post this– so yes it is that bad.- ONCE AGAIN DO NOT LET THESE PEOPLE TOUCH YOUR SPA, I guess they saw a young girl (my girlfriend) and thought they could rip her off,

I absolutely love our hot tub! We purchased a refurbished/​reconditioned tub from Honey Spas a few months back and are beyond pleased with our whole experience. They set us up with the perfect tub for our family and delivery/​installation went down without a hitch. After daily use the chemicals started irritating me and my kiddos skin. Honey Tubs suggested a salt water generator. They installed it for us and we couldn’t be happier. We now have a lot less chemicals in our water — our skin and our water feels better! These guys have went above and beyond — I would recommend them to everyone :)

Bought a reconditioned hot tub almost a year ago. it didn’t work properly the day they delivered it, had problems since and still doesn’t work to date! Although reconditioned hot tubs are sold «as is» i was given their word they would fix the hot tub… needless to say that wasn’t any good either. OH on a side note the hot tub came with a used filter and that’s nasty!

A friend who lives in Schwenksville, PA, gifted me and my husband a six-​person hot tub. We contacted every moving company within an 80 mile radius and they all said «We do not move hot tubs». So finally, I thought… why not contact a business that sells hot tubs to find out who they hire to delivery their hot tubs? That was when my husband contacted several hot tub retailers, and found out that only ONE in the region (within an 80 mile radius of Philadelphia) offers that service.
Honey Spas did a very good job of relocating the hot tub from our friend’s house in Schwenksville, PA to our residence in Philadelphia, PA They were prompt, friendly and adept. The tub weighs about 600 lbs and they charged us $ 800.
Now we need to wait until we have the money to order the chemicals and purchase a new control panel. It should be up and running by Autumn.