Benefit Brow Bar at Macy’s

I have been seen by many eyebrow ladies, but none compares to my experience at Benefit beauty bar with Marlin!
I came in upset because my eyebrows have just been threw the worst! I ended up getting Marlin and I explained to her that my eyebrows need some TLC, she took time out to listen to my complaint, she reassured my that I was in good hands.
She first showed me in the mirror the growth pattern of my eyebrows, and then explained to me how she was going to cut and wax it.
At the end of me getting my eyebrows waxed I looked in the mirror and was so amazed my eyebrows haven’t looked this good in a long time thank you MarLin! I appreciate your service it was a really good experience you made me forget I was even in the mall. I will definitely be a returning client.

MARLIN is the best at shaping brows especially if you want an arch and she fills them in and doesn’t rush through the service. Appointments are always best. I drive all the way from the East Bay or Sacramento to see her!

The reason I’m giving two stars isn’t because Benefit Cosmetics is the least bit amazing, it’s because the staff at this location are. I went in today to grab a bronzer one of my friends had suggested, when I gave the person helping me the name of the bronzer she grabbed it, did not double check if it was the one I was thinking of, and began to ask me for payment. I stopped her and checked out the bronzer, to find it was not the one I was hoping to buy, she then preceded to suggest another bronzer when I explained what I wanted. The encounter was fine, but she wasn’t very friendly, which is off putting and why I rarely ever go to this location. As I was checking out, I overheard the conversation the other worker was having with her client about coming in in a few weeks to get a waxing done, where she told her to not wait too long because she’ll «look like another one of those bearded dogs around town.» The client didn’t seem very amused by the comment, and neither was I. I really do love Benefit Cosmetics, I just think the staff at this location really needs work and isn’t representing the company very well.

Worst service ever! There employees are consistently changing. You call for appointments snd they tell you drop ins only. Then you ask when the last drop in Is and they reply there all booked. Tried asking for a manager, apparently she’s on maternity leave and no one else can help. Never going back!

Sweet Baby Jesus!!! Tara did my eyebrows and the results were amazing. It was essentially a. «Dear Face, I’m sorry it took me 25 years to find the Benefit Brow Bar» moment.
I have since returned to Tara’s capable hands and brought a friend with me. I have every intention of returning again and again. This is now an essential part of my beauty routine.
If you’ve never been here try it just once and you’ll be hooked for life! This is absolutely a gift I would give to any of my female friends and family members and will be inquiring about gift certs at my next visit!!!

Jolena. Tell her how you want your brows done and she’ll create a masterpiece she’s amazing! They take appointments which is highly recommended since they are very busy. Don’t forget to take some dollars because you can’t include a tip if you pay with a card. Thanks Jolena you’re a true professional.

Brittany does my eyebrows and always does such a fantastic job. She has a very good eye for detail, which is why they always look so good. She also does tinting which is amazing because I have to constantly color them in everyday.
Call in advance for an appointment!