Quiznos

This is one of those shops that doesn’t need to have anything in the way of customer service, courtesy, or the other staples that good businesses normally care about. Instead, it continues to exist simply because of the convenience of being one of the five shops in this tiny, tiny airport.
My mother took me to the airport so that I could return to home, and I stopped by Quiznos (which is actually a combo of the sandwich shop plus a gift shop with the typical souvenir junk) to pick up something from the gift shop.
My mother went to the counter to pay for our items, and the girl manning the register was one of the specimens that the South is famous for – utterly lacking in friendliness or courtesy. She shortchanged my mother, and when my mother pointed this out, she didn’t even apologize or smile or anything! She just said, «Oh, I gotta wait for the next customer to open the register then.»
She had a disgusted look on her face as if she could’t believe that my mother had dared to point out the missing change back, which of course, made my mother hugely mad. If you know anything about Korean females, they can be pretty darn feisty.
By this point, Mom practically had steam coming out of her ears. WW3 ensued. Names were called, there was some yelling, a crowd gathered, the usual. The girl’s manager came out, and shame on her, she took her crappy employee’s side. The attitude of «the customer is always right» clearly never existed at this little shop.
Neither the manager nor the cashier ever apologized for the missing change, NOT EVEN ONCE.
The scene obviously wasn’t necessary, but those people need to learn some manners about how to treat a customer. And people are surprised that businesses can’t make it in Mobile…

Within an hour of flying into Mobile, AL, my co-​worker and I searched the airport for our vegan/​vegetarian options. Wait, are you laughing at me already? Keep in mind, I’m a California girl and this was my very first time in Alabama. So we spot the Quiznos subs and thought «There we go! This will be an easy solution!»
The two high-​school or college age boys working behind the counter waited as we stared at the menu.
My co-​worker: «Do you guys have a veggie sandwich?»
The guys gave us the most confused, blank stares. After a few seconds of silence, Quiznos guy #1 blurts out in his southern twang: «Naw…»
Me: «Well, can you make us sandwiches with only your vegetables? No meat?»
The guys looked even more confused. More silence. More blank stares. And in his southern twang Quiznos guy #1 looks at me and says: «I guess…»
We paid by credit card so they asked for our ID’s. Quiznos guy #2 looks at my co-worker’s ID and says in his southern twang: «Y’all from California?»
My Co-​worker: «Yes»
Quiznos guy #2 w/​southern twang: «What part of California?»
My Co-​worker: «Los Angeles»
Quiznos guy #1 w/​southern twang: «Los Angeles!?! Is that a real big city?»
Quiznos guy #2 w/​southern twang: «Of course it’s a real big city! It’s Los Angeles!»
Quiznos guy #1 w/​southern twang: «Well I don’t know!!!»
Once we were out of their view and earshot, we laughed at the situation that welcomed us to Alabama! AWESOME :)
P. S. My veggie sandwich had a few pieces of bacon in it. Guess I couldn’t avoid eating meat while visiting the south ;P