hhgregg

It wasn’t all bad. But when it got bad it cost us a $ 100 gift card.
We purchased at nice LG tv from hhgregg. A great TV at a great price. So when our washer died I went looking for a good deal. We found a Maytag washer that qualified for a $ 100 gift card with purchase. So we bought the washer expecting to receive the card in the mail. Now we were not told to fill out any other mail in cards or anything. We were handed the receipt and a business card before we left.
A month later and the gift card hasn’t arrived. I went to the store to ask about it. I was told to wait a few more days. I wait a few more days. Still nothing.
I called the 800 number. After a 20 minute wait, which was made a little easier using
, I’m told that I should have been given a card to mail in for the gift card and then, somehow at the same time, the washer purchase didn’t qualify. Not my problem I wasn’t given the mail in card. Yes it did qualify because the purchase was a little over $ 600. The minimum purchase price was $ 499 to qualify.
Wouldn’t it be easier for everyone involved to just give the customer the gift card immediately after purchase? Before they leave the store? You know what they say about common sense though.
Beware of gift card promises from hhgregg.