B&B Pet Stop

It was THIS store where we purchased the fish from employee that said 2 week guarantee. When we brought the fish back in an hour because one of our established fish was going to beat him up, they would not stand by the guarantee and the employee was still THERE! Good experience in other areas but just not a good place to buy fish.

The Best !
I’ve been going to B & B Pet Stop for years ! About 7 yrs ago, I purchased a sun conure from them, and since then, he always goes back for his regular wing and nail clips. Most people there know me and they know Virgil (my bird), and they say he’s a really good bird !
Everyone there is very nice, helpful and extremely knowledgeable. It’s a great place to go for all your pets needs, and I love to go up there once a week or so and see what birds they have and hang out talking with them !,

I am an avid goldfish keeper. No other store in Mobile can touch B&B’s selection. I can’t say much about their other fish selection but no where else in Mobile can you find Ranchu, Telescope, Lionhead or Wakin goldfish other than at B&B. It would be a whole lot better experience to shop at B&B if the staff wasn’t so uppity. A little better customer service can go a long way. Their selection and monthly specials are the only thing that keeps me walking through the front door.

I’ve been a regular customer at B&B for years. They carry a wider selection of products and animals than all of Mobile’s other pet supply stores combined. This is a sad fact, because B&B is a horrible place to shop. As soon as you walk in, the smell hits you in the face like a fist. Seriously. This place stinks. It’s not clean.
Secondly, the customer service is some of the worst I’ve ever experienced. It takes FOREVER for someone to assist you if you need something, and most of the employees are rude teenage kids that couldn’t care less about their jobs. Forget about asking questions. If you need information about pet care, just Google it. The B&B staff can’t (or won’t) help.
The quality of the livestock varies. Some of the animals look really good, and some of them are obviously in poor health and have bad temperaments. The last time I was there, a hamster bit a chunk out of my finger. Unsurprisingly, none of the employees were concerned, and I had to practically beg for a paper towel to stop the bleeding.
Unacceptable!
I’ll probably continue to come here to buy certain things, because no other pet store in Mobile carries all the stuff I need, but I sincerely hope that changes someday soon. I’m tired of being forced to shop in this sh*thole.

My favorite pet store! Locally owned, competitively priced and the staff is so knowledgeable! Hearty animals. Would recommend to anyone!!! And they have a great Facebook page, very interactive.

This review is for their «Adopt a Pet» event.
My parents and I decided to go for this event to see if there is a puppy we wanted to adopt. It is a very convenient process for both side of the adoption. Even though we were there just to look, my mother totally fell in love with a puppy and decided to adopt him.
THE PROCESS:
The people who wants to give their doggies up for adoption can come by on the indicated event date online to show their dogs. They have to give up their dogs for FREE. The ones who wants to adopt come over, pick the right doggie, pay $ 5 to B & B and that’s it!
THE GOOD:
It’s literally $ 5 to adopt unlike the animal shelters.
THE BAD:
We asked the lady who gave up the puppy if the puppy already received necessary shots. Her answer was «yes, just call the veterinary office and they will give you the necessary papers.» She gave us the specifics as to her last name, the date of the puppy’s birth and the veterinary office the shots were given. Was the info true? NOPE. Oh and the lady also told us that the puppy was already potty trained. True? NOPE. Our precious little puppy pooped and peed all over the house…^^;
So yeah, you get what you paid for… but for $ 5, we have a healthy 10weeks old puppy who is giving joy to my parents everyday. So if you ask me if it was worth it, I would definitely say YES.
* Service = you cannot rely on B&B for giving you specific information of the previous owners since they don’t keep record. But it is a great event and a lot of needy pets find loving homes like our puppy.
* Price = You cannot beat this…$ 5!!!
* Selection = varies on the day. We were looking for a dog that will not grow to more than 15lbs. It is not easy to find the smaller breeds but we were lucky that day.
* Location = pretty convenient with plenty of parking.