My wife ordered tilapia with mango sauce on the side and I ordered ribs on a very busy Friday nite. The mango sauce was on the tilapia instead of on the side so the waitress decided to change it without asking us,(we would have taken it this way) meanwhile my ribs were sitting around getting cold while the order was changed. Needless to so by the time I got my ribs they were cold and not at all tasty and my wife got chicken with mango sauce on the side instead of the tilapia she had ordered. We decided to just eat what was served and complain later. They apologized and gave us a discount but it still put a damper on our dinner anyway. I still gave them a four because other visits to Chili’s have been good
Jeanie R.
Tu valoración: 2 McAllen, TX
Let me start with, our server was very nice. She was stretched in her section, tho’ However, my 2star rating is totally based on the atmosphere… Our table was filthy, never cleaned, or acknowledged… The seats for the booths are torn, slimy stuff on our menu… and on… This is a restaurant, seems it should be clean?
Jazzy L.
Tu valoración: 1 Emeryville, CA
Worse experience ever. Really bad. waiter was not attentive at all. Mess up my margarita order and fail to refill drink and forgot our order of ice tea we had to bring it up to her attention after waiting for a long time. After we were done eating and plates got pick up she fail to ask if we wanted desert which I really did want desert then it took her for ever to bring our bill. After waiting for so long We were frustrated that We just wanted to leave as soon as she gave me the bill I just straight up hanged her payment We weren’t trying to wait any longer. We had to go else where and get desert which I was not happy about Cz I really wanted a desert from there. I was very disappointed first time going to Chilis in this town I expected better Chilis :( Food was ok. Except I didn’t get offer more of the unlimited enchiladas. worse of all it was not even busy.
Jim M.
Tu valoración: 5 San Antonio, TX
Best experience that I have ever had at a Chili’s restaurant. Wait staff was extremely attentive. Food was outstanding. Quicker than I expected for a full restaurant on a Friday night. Complaints: a little loud. Otherwise a great meal.
Billy G.
Tu valoración: 4 McAllen, TX
We were here about 2 years ago and swore we would not come back at this location. However… we went back with some friends and things were great. Our server kept our beers filled and the food was brought out promptly. Everything was great. We will be back.
Juan V.
Tu valoración: 2 Midtown, Houston, TX
First time going to this Chili’s… Took forever to seat us(was not even busy), got the wrong order(that’s fine I’ll just eat it)… Yet it was severely burn, so I decided not too… My partner food tasted yucky, and that’s cause he always gets the same order… Gotta say the mango drink was very good! Good job bartender :) I’ll just stick to the chilis near my house ^.^
Ma Elisa S.
Tu valoración: 5 Mission, TX
The food and the service was great keep up the good work .Are lunch experience was great
Carlos S.
Tu valoración: 1 Mission, TX
Walked in waited for about 10 mins with other people walking in and no one ever came up to seat us several people walked out. Waited a few more minutes and walked out and drove to Chilis in McAllen. Bad service
Christian G.
Tu valoración: 5 Harlingen, TX
The way that they«tag team» their service is wonderful. I would say that Chili’s main competitor in our area would be Cheddars(Ware Rd) about a mile east of our local chili’s(shary Rd.), and there really is no competition. Cheddars service is horrible. I recommend going here.
Javier V.
Tu valoración: 5 Mission, TX
I want my baby back ribs…
Olivia G.
Tu valoración: 5 Mission, TX
I love Chili’s, there food and there management there customer service… wow great dinning experience.