South County Collision

As the owner of a Lexus vehicle, you expect high quality and workmanship. South County Collision provided it in spades. The repair to my car was perfect. Brian job well done!

My review is a bit overdue, but I am very happy with the repairs done by South County Collision! I was rear ended by a drunk driver, and was pushed into the car in front of me. Both bumpers and a bunch of miscellaneous parts needed replacement. The repairs and color matching was spot-​on (Ultra White CT200h) — and so was the estimated repair time.
I had two small issues with the car when I picked it up, but they took care of it exceptionally well too. I was very happy dealing with Eric and having him keep me in the loop. If I (unfortunately) need repairs again in the future, they would definitely be my first choice.

The service was amazing. They went above and beyond repairing my car. Got into an accident and wasn’t my fault and they still treated me as their long time customer, though it was my first time visiting them. Simply the best quality, efficient, cost effective, and super super friendly.

Cassie, your response is welcomed but the situation was not as you have described. The repair was delayed, with initial completion date pushed back, and I have to take my car back the next day after your shop delivered it for further repair because the side panel was not done right.

Recently I needed to have the lift gate of my Lexus RX350 repaired.
South County Lexus recommended this shop to me.
I can’t say enough about the service and interactions with all the staff at this place of business.
My first impression was very impressive. I was greeted by a very friendly receptionist and then Eric was the gentleman who with clipboard in hand walked to my car and went over what would have to be done and addressed all my concerns.
Still having questions… He called the head of the repair shop to help explain the different directions we could go in to save $ if needed.
Very happy with having all my concerns addressed, I was then informed that my car would be ready in about 1 week.
Much to my Surprise & Delight my car was ready in 3 days and looked brand new again. Thank You Soooo Much Eric, Brian and all the crew for such professional service. Especially Eric for making it all happen!

Super friendly service (Eric took great care of us), great work and an easy process with insurance and rental. I love how they sent me texts to keep me updated on the progress too. My bumper looks better then when I went in! Definitely will be recommending these guys in the future.
–Open Saturdays too in the am for quotes.
–Construction is a mess and they are working out of a trailer but it will be awesome when completed.

Recently I was in an accident with my new Lexus. Fortunately no one was injured, but I was upset about the damage to my car which was only a few weeks old. Fortunately I went to South County Collision and it they just returned my car to me and it looks and drives great. Eric and Katie are an amazing team — they were in almost daily contact with me, were very proactive working with my insurance company and the appraiser and handled every single detail in a very efficient and professional manner. As an added benefit they arranged transportation for me to and from the local rental car company so I wasn’t ever without a car. I would highly recommend this company not only for their customer service, but the excellent work they did on my car.

Fabulous service in a very timely manner! They replaced both of my bumpers, did a great job and finished in just a couple of days. They also touched up little things like my lights. Awesome!

Calvin was nice and informative. Took care of my car and it looks brand new again. Thanks

fantastic people and they did great work on my car.