Pinky’s Mobile Grooming

They came once to do a grooming after I had to leave about 3 messages on their machine to get them to call me back. You never get a live body and Steve, the groomer, doesn’t manage the calls — his wife does.
So he came once and did a nice job and then I asked to be on a regular 4-​week schedule. «Sure!» he says and off he went. Four weeks later he never showed up at the appointed time and he never called.
I called the business 3 times and just got the answering machine with the wife who promised to get back to me within 24 hours — yeah that never happens. It’s too bad, he does a nice job but if you can’t reach the business and they don’t show up when they are supposed to, what’s the point. Here I am committing to a regular grooming schedule and they just can’t be bothered to answer the phone or have the courtesy to call and apologize when they don’t show up!

I have known Steve and Tracey for several years and they are great people and do wonderful work. I totally trust them and they are excellent with animals. They are responsible, reliable and reasonable in their work and I highly recommend them.

LOVE Pinkys! Steve is the BEST! I’ve tried others, but Pinkys is the original mobile groomer and always does an excellent job on my little guys… even the ones that nip:/
Steve & Tracy invented mobile grooming in South OC… remember when the van WAS pink? :)
Tracy, in the office/​on phones, always returns my call by the evening of the day I leave a message. They are pretty popular, so you have to plan ahead… it’s not a spur of the moment kind of thing, like Petsmart…(which lets dogs run away, burn under dryers, cuts their lil toe webs and ears, etc… a house of horror for a dog!!)
My dogs actually look forward to Steve’s visits now instead of vomiting in fear and freaking out like they used to at the walk ins… THANKS STEVE & TRACY!!!

Horrible. They never called me back after I left a voicemail with all my details. Was recommended too and would be a regular. I will take my business elsewhere.

Steve is the greatest dog groomer I know. After a lot of bad haircuts for my dog, it was such a great relief to know that we finally found a groomer who listens and who cares deeply about the dogs he grooms. He’s been my dogs groomer for 7 years, and I’ve always trusted his opinion. The convenience of having a mobile groomer is a great added bonus!

I called, and emailed trying to get an appointment, or even a response! What a horrible way to run your own business. I will never call again.

I had been using another groomer for several years who recently sold their business. This was a good time to try mobile grooming. Steve and Tracy who own Pinky’s Mobile Grooming are great. Tracy who I scheduled Mandy’s apt was very friendly and helpful in setting up a time. Steve who does the grooming came to the house on time and showed me the truck where he does the grooming. I took Mandy to the truck and left her in great hands. He did a beautiful job grooming my little Lhasa Apso. I was very happy that she seemed comfortable with him. He even gave her a little treat when finished. So kind. I am very pleased to have found someone I can trust to take care of Mandy’s grooming needs and I look forward to a long relationship here.

Would love to try Pinky’s but after leaving 3 messages no one has called me back, so until I hear from someone I have to give it a 1 star rating. I have two large a golden retrievers and am willing to pay top dollar. Aussie Mobile no longer services my area and my pet is REALLY stinky. I can wash them, but one of them really needs a professional to do the cut, we’ve tried, but it always looks like a hatchet job. So please, Pinky, return my phone call

When your dog gets stinky, call Pinky is their motto! Fortunately, I’m on a regular schedule so my dogs don’t get stinky.
I’ve been using them for 5 years now, and Steve does a great job with my cuties.
Reasonable prices, impeccably clean van/​equipment and a very well run husband-​wife op.