Fitness 19 Ca 138

I’m still being dinged on my credit card, two months after I properly left. They also have a secret annual fee they don’t tell you about, till right when you hand them your credit card. Sneaky business practices in my opinion. Fees, fees, fees and they still come after you’ve formally signed their paper work to quit.

The staff always seems to be bothered if you ask a question, they can’t seem to get my paperwork in order and told me today to fill out stuff online if I wanted to add two more people on my account. I

Beware of this establishment!!! They charge an annual fee every December for what I do not know, but I went to cancel this membership because we are just not using it and moving. I gave my 30-​day notice on December 1^st and not only did they charge me for the month 12÷15÷15 — 01÷14÷16, they are charging my husband and I the annual fee. They state it doesn’t have a date on the annual fee, it is just an annual fee. I will have paid two of these annual fees and I have only had the membership since August 2014. That’s a rip-​off… The place also smells and has older equipment, no Wi-​Fi, no classes, and no showers. Although the monthly fee is not too expensive, you get what you pay for. Go to LA Fitness or 24-​hour Fitness. They have to be better. Better yet try to exercise outside or in your own home.

Low price. No showers, pool, basketball court, racquet ball court, arobics aread or group classes. The do have plenty of bikes, treadmills, elipticals, weight machines and free weights. I moved close to this facility for 3 months. After reading the other reviews on billing problems, I decided to just pay cash. $ 67 for 3 months. I’m very satisfied.

update: after charging us last month after we canceled and denying our refund they freaking charged us again!!! this place is a scam do not give them your banking information

If you train for powerlifting, then this isn’t the place for you. I’ve been threatened by the district manager because of «dropping weights.» They care more about getting memberships rather than keeping current members happy. The district manager brags about the expensive remodel costing thousands of dollars, but they couldn’t help out their large portion of heavy dead lifters with building a 200 $ platform, but got thousands of dollars of mirrors? Shame on you. If you aren’t allowed to train hard and heavy according to your fitness requirements for whatever sport it may be, then this isn’t a gym, it’s a fitness club. So they only care about the type of people who work out casually and then stop so they ca make their money.
Other than the district manager, they have really nice staff.

Nice equipment and people at Fitness 19! For the price it beats 24 Hour Fitness and its on the lake.

Fitness 19 is the perfect workout for staying fit and you do not have the guilt a high monthly payment when you do not make it to the gym regularly. The monthly payment is low and the equipment is new. And best of all never have to wait to use the equipment.

Great gym for basic cardio and lifting. Everything you need and none of the stuff you’ll pay for but never use at other gyms (like pools and saunas). And now that they have wifi it’s great

Great fitness club, love the staff very friendly and fun atmosphere. If you like a personal trainer I recommend Ann M. She’s great!

Been going here for about a year, much lower rates than the big names and has all the equipment you need. Best part is it never gets over crowded.

I just joined today. Jeff clearly explained the equipment and the membership. I recommend this club. Very professional and great equipment.

Awesome gym! Just got a membership and they made it easy to sign up and in detail explained every option. This gym is clean, smells great, and awesome staff! Excited to start working out here. Also VERY affordable. I recommend this gym to everyone.

I love this gym! Great equipment! Superb staff — better than LA Fitness! Spotlessly clean! Laith is tremendous — courteous, friendly, helpful, and knowledgeable! Plus, he’s a morning person and gets us all motivated! Great all-​around gym — highly recommend it!

I love this place. Friendly staff and great people from my neighborhood. Versatile equipment and up to date machines. Highly recommend.

Working out at this gym was awesome. I used to work out with my pastor and a few other guys from church a few years back. Then I got accepted to a school in Phoenix Arizona. I spoke to a front desk representative and they told me as long as I stop the payments my membership would cancel. This information was false. A year later, I’ve still been receiving charges for my membership. I called today to cancel and was rejected because I need to come in face-​to-​face and cancel the membership. I spoke with the assistant manager Ernie and now have to talk to the general manager.
This is really uspeting because of the fact that I was told by a staff member at this location that my membership would cancel on its own. It was never fully explained to me that I had to be physically present to cancel my membership when I first signed up. This is a low blow on their end. They are deliberatly making it difficult to cancel my membership and not taking any consideration to the fact that one of their team members gave false information. I highly advise everyone to be aware of this canclation policy before signing up so you dont end up paying over $ 150 with no gym use.
Looking at all the other 1 star reviews, customer service and billing is the biggest issue with this location. It is a reoccuring issue that has not yet been handled. Because this gym is a franchise, they have no corporate number so unfortunately we are stuck dealing with the management team at the gym.

Small gym compared to most, but has everything you could need. It’s clean and staff is helpful. I’ve been a member with them for many years (registered before they even opened) and I don’t have any complaints. It’s affordable and has all the essentials.

BEWARE: Unethical Practices!!!
As you can see from the other Unilocal comments this place sells you on being flexible and easy. But when you go to cancel, they stick it to you every way possible. Let me break it down how…
— They require that you cancel in person. This is because they know if you are too short on time to come in and workout, and thus need to cancel, then you won’t be able to come in to cancel.
— If you demand an alternative means for cancelling, they will tell you to mail them a letter, which they will lose and not honor the date you called. (The best part in my case was later on, I was able to get them to actually admit they did received my letter.)
— When you cancel, even if you ask them to make it effective immediately and will not use the gym further, they will continue out your membership another 30 days to bill you for anything they can. (In my case it was another Annual Membership Fee.)
— They will charge you upfront for the Last Month’s Membership Fee when you sign up, and then charge you again for that same Last Month when you cancel.
— Eventhough you do not provide them permission to bill your credit card, if you ever swipe your card to buy anything there once, they will steal the card info and bill your card for fees whenever they please.
Unfortunately I could not get into the routine of going to the gym, and then had a personal matter come up preventing me from having the opportunity to go at all. So after 2 months I attempted to cancel. Even though I only visited their gym 4 times, so they clearly profited from my membership, they were not done fleecing me until they charged me 2 more months and the Annual Membership that renewed after I cancelled.

I have never been a big fan of bigger gyms. That being said, I do like this gym.
I have always preferred to work out in an all womens gym or somewhere like Curves, but the prices were outrageous.
I joined Fitness 19 under a friend who already had an account, so I was able to get a lower rate, of $ 10 per month. He also got $ 1 removed from him monthly fee for me joining. I chose to pay with a credit card, not a check, so it went up to $ 12 a month, no big deal.
I was looking for a personal trainer when I joined, and their prices were a little higher than what I was paying, and they worked out a deal with me, so that was awesome. That payment comes out once a month as well from my credit card. Super easy!
I like the equipment in this gym, there are a lot of eliptical machines and treadmills, so there has never been a time that one wasnt available. They also have a good weight section and a lot of other machines. I will be honest, being a female, I do get a bit intimidated in the free weight area… as it is almost always all guys, and they have huge weights they are working with and Im generally working with 10 pound weights, but I just keep trying to remind myself the only thing that matters is I am in the gym working out, so dont worry about what anyone else is doing… but it does get a bit intimidating at times.
I have Jadon as my personal trainer, once a week and he is awesome. He works me out really well, and I always feel like I definitely did work when I leave!
Daniel at the front is also awesome. Always says hi, remembers my name… I definitely like working out here.

Jason A.
This place fits my needs perfect. The fitness center is right around the corner from me and it has everything I need. The gym is located near me almost walking distance. I love going there on the weekends when I can work out and watch all the sporting games on television that are located everywhere. There are no showers or changing rooms but for the price they charge you get a lot. I love going there after work and will continue to go there. The people who work there are really nice and helpful. My only complaint is it gets pretty busy at night and sometimes you have to wait for a machine to work out on.