Bella Donna

I don’t want to write this review in reference to the salon Bella Donna itself, but rather it’s Stylist, Renae. I was highly upset by my experience with her.
I visited the salon and requested a trim. I was in the process of growing out long layers and specifically asked her to not style the layers and merely give me a trim. When my hair was finished being cut, I was absolutely horrified by the chunky layers that were present in my hair.
I returned to the salon and showed the receptionist and requested to see if I could have another stylist correct my hair, or at least have a refund. Unfortunately, each of the stylists are independent contractors and therefore, the salon cannot have another stylist do your hair for free. The receptionist contacted the owner to see what they could do and the receptionist described my hair saying that it looked like it was «hacked into.»
Since another stylist couldn’t do my hair, it was then in the hands of the stylist who did my hair. She called me and offered to re-​cut it. I told her after the initial cut, that I really did NOT feel comfortable having her cut my hair again, and asked for a refund, or at least a partial one.
I myself am a makeup artist and would gladly give someone a partial reimbursement if they were unhappy, because it’s good customer service. Renae refused and I was out $ 65 for a terrible hair cut that has now taken me 7 months to grow out!
Beware — do NOT go to Renae if you are a first timer!!!

I absolutely love this salon. One of the hairdressers brought me a magazine when she saw me sitting there kind of daydreaming while waiting for my hairdresser. The receptionist asked if I wanted any coffee. My hairdresser, Renee is so sweet and friendly. I always feel so at home here. I love my highlights and she always makes sure that I’m happy before I leave. I always look forward to visiting.

I lived in Orange County until 2009 and for ten years I had my hair cut, styled and colored by Tracey. The salon was always welcoming and professional. I currently live in the Palm Desert area and I haven’t the right salon. Today I went to Tracey to fix my hair. It now looks great and I have received lots of compliments. Thank you Tracey and the Bella Donna staff. It was great to be home after 6 years. I guess I will be driving in from the desert to get my hair done.

I’ve been going to Ashley since she started here and I’ve never ever been disappointed when leaving. She is amazing with color and styles. Super friendly, great conversation and always looks amazing! I’ve moved to a different state but still make and appointment every time I’m back in town.

I have been going to see Pam Z. for 20+ years and I will never go to anyone else! I can come in with any idea for a hair style or color and she does her thing and I look and feel wonderful. I enjoy coming to this Salon as well. Everyone here has always been pleasant and I feel at ease whenever I visit. If you want someone you can trust and who knows what she’s doing make an appointment with Pam.
Some pictures will be added soon.
PS. she also did my hair and make up for my wedding! Wendie P.

I have been going to Susi Reinig at Bella Donna for more than 20 years. She is a fantastic stylist and colorist. I get compliments on my hair all the time but it’s all Susi’s artistry. She’s a lovely person and really talented. The salon is bright and cheerful. The owner and other stylists are welcoming and friendly. I highly recommend Bella Donna and Susi.

Love Bella Donna… and especially Tracey. I have never been loyal to a stylist before. I found Tracey after complimenting a friend on her great hair and have now gone to Tracey for over 8 years. Tracey is talented with both cutting and coloring hair & I get many compliments Now my 14 year old daughter goes to her and won’t have anyone else touch her hair. Thank you!

This place is great !! If you go there ask for Brenda she has been there forever and knows everything. She really knows what she is doing and I love that I finally found a great hair salon and stylist

I have lived two miles from Bella Donna Salon for eleven years never to step inside. Today I hit desperation point with my hair. I stopped using my regular stylist and have gone over six months without a cut. I took my chances and decided to throw caution to the wind. Hey, there must be a reason for the «walk in’s welcome» sign right???
The salon is modern, cheerful and accommodating. I needed to wait for about 20 minutes but was introduced to the nicest stylist. I only wish I would have remembered her name. She gave great recommendations for my cut and went to work. Long story short, I could not be more pleased. She did everything perfectly and my hair is beautiful!
I kinda like this walk in stuff. No appointments to reschedule on your busy day. And as luck may have it you just might walk away feeling beautiful.
Thank you!

I have been going to Lana for years. love love love her :-)
Great color great cuts. I get compliments all the time on my highlights

I use Carmen at Bella Donna and she has changed my do it yourself color to add highlights and softened my look. You can see from my picture. I have been many hair stylists before and they did not recommend even updating my old fashioned short haircut and let it grow out. She suggested a bob haircut. I first said no but now let it grow and let Carmen do her style and color. I get lots of compliments and am very happy with my new look. Try Carmen. She is very nice

I have been going to Jessica to get my hair cut and colored for a few years now. She always styles it just how I ask her to and gives me suggestions if I ask. She is professional, scheduling her appointments so nobody is left waiting.

I went to Margaret at Bella Donna to get the Shellac manicure. It’s supposed to last for at least two weeks without chipping.
When I left the salon, I had nail polish all over my cuticles and one of the tips of my fingers was glued to the nail by the cured polish. I had a French manicure done so maybe Margaret didn’t care about being neat with the clear polish. I wish she had made the white tips more even and straight.
After only a couple days, I saw that the polish by my cuticles was lifting and I had a small chip on my pointer finger. When I talked to others who have had the Shellac manicure (not at Bella Donna), they said the lifting is from the nail polish touching the cuticles.
Margaret did say she would fit me in if I did get a chip, but she only works two days a week and I wasn’t able to fit it into my schedule.
I will probably get another Shellac manicure but not at Bella Donna. There was little attention to detail and lots of small chat among the girls. Even though the Asian girls at Happy Nails gossip in Vietnamese, they still get white tips on my French manicure or pedicure right.

I have Evette at the salon do my hair and she is amazing. A couple of years ago I wanted to bleach my hair blonde, but was afraid to go to a salon to do it because I didn’t want to pay for a bad job.
After Evette did my mom’s highlights, I was sold. My mom and I have medium/​dark brown hair, so bleaching can go brassy very easily. Both my mom’s and my hair look great!
All the staff at the salon are nice and helpful. I’m sure anyone in the salon does a good job.

Diana Troupe is the worst hair stylist. She died my hair orange and refused to come back to fix it for five days. She also has left right in the middle of weaving hair… and said you’ll just have to reschedule. She is the most unprofessional hair stylist and she has a bad attitude. And the owner will not do anything or provide a refund. Do yourself a favor and stay away.