Kaiser Permanente Mission Hills Medical Offices

I usually don’t leave feedback. But about this Kaiser clinic, I must say that it is the cleanest, and the most professional clinic I have ever been to. Every workers of this clinic is respectful and treat patients with dignity. Dr. Lopez is one of the best doctors I have ever met. She is a great listener, knowledgeable and a very helpful doctor. Thank you Dr. Lopez for being such an amazing professional doctor. For whole my life, I never really cared about my health but now that I am asking for help concerning my physical and mental health, you are there for me with such an amazing attitude and knowledge. Thank you so very much !!

So my family and I are new to kaiser. We end up liking our pediatrician dr. Chun. I just hope he wash his hands before touching my baby.
I just wish they’ll separate the sick adult waiting area from peds waiting area as well

Everything is could want and more from Kaiser at a very convenient location. I am a big fan of this facility. Super convenient location for me with easy parking.
Receptionist have always greeted me with a smile. I’m could tell or at least have the impression that they enjoy working here. Same could be said about the pharmacy techs as well.
I have utilized all three departments here: internal medicine, family medicine and OB GYN (for my wife’s pregnancy — yes I try to be a good husband and attend her appointments). The two doctors I’ve had many good experiences with are Reddy OBGYN and Mercado Family Medicine.
Reddy is reassuring and skillful. I like her sense of humor too (trust me you’ll need it, especially if your expecting for the first time and everything makes you nervous).
Mercado is my child’s doctor. She is very insightful and loves working with babies. She is gentle when handling my baby boy. When we ask her questions, she is extremely knowledgeable and makes it a safe place to be. My wife, baby and I enjoy our visits with her and am so glad we chose her as his doctor.

Anything is better than having to go to the Panarama City location! There’s a pharmacy, lab for blood work, flu shot clinic and friendly staff. This location was recently renovated.

Dr. Bartolome-​Roraldo is completely incompetent. My lab work was abnormal on more than one occasion — for two years to be exact. She did not miss one lab reading, she missed five elevated readings… sending me letters, telling me everything was okay. I believed her. She sent me letters telling me «Good news. Your labs are all normal.» Completely ignoring my pain and other symptoms. The inability for her to read my lab work correctly and treat me properly led to numerous problems that continue to today. She is inept. I would tell anyone looking for a good doctor to STAY AWAY from her.
My advice, be your own advocate. If you truly feel something is wrong and are not getting the care you deserve, get a second opinion. It could would have made a big difference in my life today.
I trusted Dr. Bartolome. What a giant mistake. Avoid her! Don’t make the same mistake I did.

Stay as far away from Dr. Moffett as possible! Beware! She is extremely lazy and rude. Shows up to the appt 40 mins late, does a half-​assed check-​up on my 18 month old. Says she’s way over her height range and then calls her fat saying she’s 5 lbs overweight and to cut off her milk 100%! Wtf?! Did it occur to this moron of a dr that the kid’s height contributes to her weight? This baby is not fat at all! If she were… I’d be on it to get her healthy. I’m livid! Seriously considering going to Blue Cross. Forgot to mention, she’s ALWAYS trying to get some sort of labs done every single time. Mostly for no reason. Ugh! She pissed me off!

My son’s appt was at 9:30am, checked in on time, but the waiting time to see the doctor was terrible, 30 – 45 minutes late. What’s the point of having an appt time, right? It doesn’t make any sense at all. It sucks all in all.

I just switched back to kaiser after having facey for a few years… best decision I’ve made, they have really great customer service and a caring nature from the whole staff. Very professional.

Me gusta mucho el servicio en especial el del doctor alison es un excelente pediatra creo que es el mejor del valle

The doctors are extremely lazy. They charge to see you for 60 seconds just for them to say «Oh, its nothing BUT we can do blood test just to be safe» REALLY? your going to charge me extra for a useless test because you cannot diagnose me correctly? I think this and all the other Kaisers are a joke and cant wait until I can change providers.

Well– I have a LONG history with Kaiser 30 years and 6 kids later. So as far as other facilities go this one is great… BUT… that being said there are a few things that really get on my nerves so if this bothers you rethink this facility. PROS– convenient location– easy close parking– good appt. availibility (most of the time, seems to be getting abit worse) — Good doctors. CONS– Have waited 30 mins. for an appt. despite being ten minutes early as they will hold the persons appt. before you even though they are late!!! TOTALLY NOT FAIR! They are training people to be late. We had to leave w/​o being seen as I have other kids to pick up. The pharmacy is disorganized and many of the techincians are rude. The call backs are always days later.
So good luck.

As far as doctor’s offices go, I’m a fan of Kaiser. I only switched last year and in the past year I’ve been to the doctor more than I have in a while. I love the online system of contacting the doctor/​nurse via email. My wait time is usually no longer than 15 minutes total. Very efficient service.

Ha ha ha. The receptionist on the second floor acted as though she was doing me a favor by checking me in to my appointment. What is that?
The medical staff made up for that, by being cool and professional.
Four stars for the convenience of the place, and easy parking.

My kids are new to KP. and happy to say that we have a location close to our house, and my kids like to go there since it’s nice and clean.
We choose Ana Dolores Saravia, MD very sweet lady. Kp offer allot of programs Im happy with KP HAVE NOTHING BAD TO SAY YET!!! Havent had a bad experience yet…

Nice to find a Kaiser facility very very close to my new home. It’s a brand new facility opened just recently. Glad to find a very nice female general doctor. They have a pharmacy here too but no urgent care or emergency services so you’ll have to go to Panorama for that. The wait here is not long compared to the LA area Kaisers I have been to. The lab technician was also quick, painless and efficient.