Bed Bath & Beyond

This store is horrible at their customer service! Now I know why the other store is now closed. I had previously bought an item and I went to return it, but realized that I had forgotten my receipt. So it was a decent amount of $ so I told the customer service rep. that I would run home and grab the receipt. Now this is where it gets just BAD as I was leaving the store and manager approached me and said you still the security tag on the item…(IT IS NOT MY FAULT THAT THE CUSTOMER SERVICE REP DID NOT REMOVE THE TAG) *I remembered the sensor going off and I looked up and she told me to go on through that I was ok!*So I said I have already purchased it and was going home to get the receipt he ACCUSED me of trying to steal the item! I had my 3 children with me! He then proceeded to rip the item from my cart and said he would «hold» it for me until I could come back and produce a receipt! So I went home grabbed my receipt and went back and showed the same manager– I didn’t even get an apology or anything he actually threw my item at me! And told me to have a good day and to try not to misplace my receipt again!

They let me exchange a garbage can that broke and I’ve had it for two years! No questions asked!

If you go in there and need expertise with cookware or knives, as for a guy named Bran (like Bran flakes). He was so extremely helpful, knowledgable, pleasant and efficient! We were there for like 45 minutes just before closing on the day after christmas, and he totally hooked us up! You could tell that he knew what he was talking about, he was non-​judgmental, and he actually cared.
Actually, I was really happy with all the staff. Everyone was so friendly and kind, and went so far above and beyond what you’d expect for a big box store like Bed Bath and Beyond. I’m a fan.

A-​ok with me. Nothing out of the ordinary or too special at this one. Store seemed in order and staff was good.

Wide selection, They carry just about everything. Can be a little pricey though.

AMAZING!!! There were LOTS of people helping. Very kind. Returns line was reasonable and when I got to the front, the nice young lady apoligizeed. The transaction was completed accurately and quickly. I highly recommend this Bed Bath and Beyond.

This place will have everything that your typical location will have. the way the store is arranged is not going to be much different from any other location. The items that they carry are going to be no different than any other location. This place stood out to me though and deservedly so. I am going to be writing or emailing Bed, Bath and Beyond about my experience at this store. This place has top notch service down and many other retailers can stand to take a lesson from them.
They have associates spread out through the store. Many times through my shopping, I was greeted by someone who works there. When I was looking confused, I had someone approach me to assist me. they were there to help me and the y did it on their own with a smile. The checkout was a breeze. They had several registers open and someone up front directing traffic to the shortest line available. When the general line was to long, this director of traffic called extra people up front to the registers. There was no long wait for these people who were called up to the front of the store. They came up there to work the registers immediately.
Great big thank you to the staff here for making my experience top notch.