The UPS Store

Home boi TREVOR was so rude, he couldn’t print a simple receipt and told me to come back later.

Very disappointed with their service! When I went in to turn in my iPhone 6 to return to T-​mobile there was a long line to the door on a Saturday mid afternoon. There was one young lady working by herself at front. She looked frustrated and she told me to leave my packet with the return slip of T-​Mobile and that she will get to it later. I should have known better. I did what she said a month later a start getting calls from T-​Mobile informing me that I have a fee of 800 dollars because they never received my phone from UPS. I tried to contact UPS staff whom told me they will get back to me and they never did. Now my credit is affected because I refuse to pay the 800 dollars because of lack of customer service from UPS!

Fast service, friendly staff used them for notary service and got it handled immediately. Definitely recommend!

This location has the slowest employees of all time! Deesisy is the walking sleep! Ugh!

I used this store a lot instead of the post office and the cost of shipping is usually reasonable. I’m also very pleased with the customer service. I use this store’s services at least once a month and I’ve always gone in the morning time when Im out running my errands. The morning staff is always friendly and helpful to me. Once employee even allowed me to use some tape on a package instead of requiring me to purchase some tape (like the post office does). I highly recommend this store for shipping purchases.

I had to return a cable box and was the clerk named «trainee» was super helpful efficient and nice. It was painless and I will use them again for my other shipping needs.

I use the UPS Stores a lot throughout LA, OC, & Riverside/​San Bernardino. I walked into the Mira Loma store last night with a drop off, I was confronted with a person that wanted to be elsewhere and not at work. I received less than appropriate welcome as they started pointing at me and directing me
and it only got worse from there. I was told that this box needs to be taped and there will be a service charge to do so. I was shocked with the aggressive approach and agreed to the charge. I expressed to the service attendant that this seems to be a little odd… but nevertheless I had my payment in hand and explained to her that I just need this done. The attendant went on ranting and raving the she has been there (7) years and that has always been the price for dropping off a package. I told her that this store has not been here seven years, and please complete my transaction because I need to leave… I was then told they will not argue with me and refused to take my «DROP OFF» package, prepaid, addressed, boxed, and ready to go. I explained that this was a very important package, but they did not care and I was given the WORST, unprofessional, and rude treatment I have ever encountered. I was outraged by everything that happened, and I decided to call the Manager of the store. The manager lacked the intense concern needed to assist a customer that was obviously treated with the worst service ever, and I was told that all the employees are trained and are professional… UNREAL!!! I guess I was the WRONG COLOR in the WRONG PLACE!

It’s a UPS store – one DING for the SERVICE… I ran up to the door one night with a package (it’s a strip shop-​I was parked 10 feet from the door) …the gal was locking the door – she was still standing there – I begged her to let me ship the package – she said «NOPE – I’m closing.».her BAD!

Always friendly and fast service!

Open till around 7pm! Very convienant! Love it, they even give you tracking info if you didn’t pay through them to ship your item.