Pizza Hut

Just placed an order today. I placed the order online before they opened and set the delivery time for 11am. The delivery did not get to my home till 11:33am. The pizzas were cold and hard like they had been sitting around for a while. I placed special instructions to have parmesan cheese packets delivered with my order as well as I always do. Did not get one packet. The pizza crust was so hard and stiff, it was really hard to eat. Awful, awful. So disappointed. Will never order from this place again. My fault though, I should have ordered from Pizza Pirates instead like I always do, but I wanted to take advantage of an online coupon that was emailed to me. Sorry Pizza Hut, you failed big time!!!

Horrible service! Arrived 35 minutes late, driver said he called but did not leave a message because he did not know us. Then why do they ask for a phone number? Excuse was its Friday night. Ok, I’ll understand if it’s a holiday weekend or Monday night football but it wasn’t. Store did not know why it was late. All the person said was it just left. Horrible customer service. Definitely will not order from again! We’ll be ordering from Dominoes!

DONT EVER ORDER PIZZA FROM THIS LOCATION!!!
They are ALWAYS late and dumb as SH*T…
Go to little Caesars… way better service and pizza is better by far, they are gonna be late and inconvenience you anyhow, might as well get in your car and drive to get your pizza elsewhere… LAME

I wish I would have read the reviews before I placed my online order. After waiting over one hour for my pizza, it came half cooked and cold. It was hands down the worst pizza I have ever had. I will never order from them again. It’s a shame because this used to be an ok place to get pizza from.

Never ordering from this establishment again! I should’ve learned my lesson the first time they were late delivering my food. Just ordered and not only was the order incorrect but the food was luke warm. Food took forever to be delivered, was estimated to be delivered at 8:20 didn’t get here till 8:45 pm and was ordered at 7:50 pm. I ordered one large pizza and two orders of eight piece wings and that takes almost an hour?! Ridiculous. No cheese or chili pepper flakes were offered and specific instructions, extra sauce on pizza, was not followed. Instead the didn’t put any sauce and made the pizza taste extremely dry. The driver seemed to not give a damn about anything. Do not order from them! Save your time and money.

Ordered a pizza stuffed crust and the bread was soggy. As if it was not defrosted right or not cooked for long enough. They are expensive too. Fudge this place go to Pizza Pirates instead, they’re way better.

This place has really gone downhill over the years… I remember being a teenager (10+ years ago) and ordering from this place, and back then it was worth spending my hard-​earned money on. I was in a satisfying, delicious sodium-​filled heaven.
Fast forward to now… they have definitely changed their recipe. The pizza has a really strong garlicky/​parmesan type smell that kind of puts me off. On a large Pepperoni Lover’s pizza, the pizza is overloaded with sauce and extra pepperoni is placed under the cheese and it’s not cooked long enough. One time I had the supreme with all the toppings, and some of the dough was still raw! I had to call and get those switched. At this point, it’s tasting just like a frozen pizza you buy at the supermarket. Yuck!
I still order from this place from time to time because I prefer it over Domino’s and Little C’s doesn’t deliver. I’ve figured out how to order so that the pizza still tastes pretty good. Make sure you’re ordering online, because it’s SO much easier. You want to order a regular medium pepperoni pan pizza as it comes — the large doesn’t get cooked long enough, but the medium does. Don’t put anything extra on it, and on the site, check the box for «easy on the sauce». I think you will like the outcome.
The wings are pretty good when I get them on sale on Wing Wednesday — I usually get buffalo mild and use the extra sauce on my pizza.
Lastly, the drivers used to be close to the estimated wait time given online, but lately, the drivers have been almost 20 minutes late. I still leave a decent tip because I really don’t know whose fault it is, but I HATE tipping for late, mediocre pizza.

Ordered from here at least twice a month. After tonight (07/​05/​2013), we will NEVER order from here again!
Ordered online with 6 Flat Breads & a Chicken Supreme Stuffed Crust Pizza. We ALWAYS order the Chicken Supreme w/​Alfredo Sauce.
We get a call a few minutes after placing out order & the girl tells us that you CANNOT make the pizza with Alfredo Sauce and that you have NEVER been allowed to order it that way either.
We get our order, Flat Breads look like Saltines w/​1 topping each. WARNING: They look NOTHING like in the commercial. Pizza had marinara.
Horrible customer service AND pizza! NEVER AGAIN! Will be spreading the word to all my family and friends! Called the manager and requested to be removed from their entire system. I’m not sure if there has been a change in management or something recently, but things have definitely changed for the WORSE! I don’t even understand HOW on Earth they looked at the food on our box and considered it «acceptable» to be delivered. Absolutely ridiculous!!!

Horrible service! Just because they’re the closest one to my house…2 out of 3 my order is always messed up. Driver will arrive late with cold food! Or give your food to somebody else and FAIL to give you credit or something!
Management needs to take care of these comments… seriously.

this place has horrible customer service. my boyfriend ordered a pizza over the phone and it took them 10 minutes just to figure out how to put the order into the computer…
after we showed up at to pick up our order, it just got worse. we walked in and people behind the counter saw us and did nothing, they just kept gossiping about how awful their boss was for switching their schedules, and complaining about how much they dislike their job. after waiting for 3 minutes someone finally comes out and helps us.
the girl who was helping us wasn’t even trained on the register. she didn’t know how to bring up the order, or take the payment. she had to go into the back to ask someone for help, which took another 5 minutes.
I’m not usually one to write good or bad reviews, but this experience was awful. we will not be returning to this location.