Awful, horrible service-avoid at all cost! I was a bridesmaid in a recent wedding, I was from out of town and got measured at a bridal store that sold the same kind of dress. The store in my town measured and recommended that I go up one size as I was right on the edge of the lower size, I called Fiancées and gave them my measurements and asked for the larger size. The lady was incredibly rude to me on the phone and argued and argued with me about ordering the larger size.(No, cost difference, and I’m not sure why she cared what size I ordered.). Long story short when my dress came it was in the smaller size and of course did not fit. Fiancées said that I should just reorder the dress in the larger size, but that I would have to pay for another dress! I ended up finding an awesome seamstress to alter the dress enough to make it comfortable. Also, the cost of the dress was $ 50 more at Fiancées vs other. Bridal stores, but we all ordered from Fiancées so that the bride could get a discount on her dress. ALL of the tuxes that were picked up the day before the wedding were wrong, the ones that got their measurements at Fiancées included. They blamed the bride and tried to back out on their«It fits» guarantee. After lots of arguing, lots of nasty rude comments from the staff and incredible stress to the bride and her family they did alter the tuxes as best as they could but most still fit awkwardly the day of the ceremony. The store manager also wanted the guys to «Just pick it up on your way to the church» instead of right away in the morning after the alterations were done. Which would of course messed up the photographer and picture times. I have never had such a terrible experience at a store. Do yourself a favor and DONOT use them for your special day-it will be a nightmare.