Savvi Formalwear

For our wedding we worked with Lindsey from the Savvi Formalwear in Ridgedale mall and she did a great job making sure we got exactly what we wanted for our wedding. We originally were going to have the guys purchase suits, however were unable to because several of the guys were not able to fit into the purchase suits. We then had to change last minute to rentals and Savvi made sure we got something very comparable and for a good price. Everyone we worked with at the Ridgedale Savvi was very professional, courteous, and helpful it was a great experience. The only minor complaint I have is that several of the groomsmen required alterations on the day they picked up their suits and one of them had to get an entirely new shirt because there was a rip in it. All of these were minor issues and all were resolved prior to the wedding but I would recommend to future grooms/​brides that the guys pick up their rentals with plenty of time to allow for issues such as these. Overall I would highly recommend Savvi to future couples.

My son needed a tux for prom so we went to the Ridgedale Savvi store. Torrie measured him and brought the items for him to try on. When he walked out of the fitting room it was obvious that the clothing was too large. Not a big deal, right? Well, evidently it was to Torrie who was standing across the room as I told my son they were too big. She yells across to me in a horrible voice, «I know what I’m doing and how to measure». Then she says something under her breath to the guy she is currently measuring and they both start laughing. It was the most unprofessional experience I’ve ever seen in a store that is supposed to offer quality service. Thankfully, Torrie decided to leave and go in the back room (never to come out again) and another sales person came over to help us. She was already with another customer so we waited for an hour on a Monday afternoon. We should have left but thankfully, the new sales woman was professional and helpful. The management will be getting a call from us. Two stars because of the sweet woman who helped us in the end!