Chuck and Don’s

We were thrilled when we learned a Chuck and Don’s was opening near us, however, they have let us down. The first few months we were going it was great, but then we decided to bring one of our dogs with us while we shopped around. Naturally, some of the workers wanted to come meet him and we got to chatting about him and our other dogs at home. They basically told us we didn’t know what we were doing with our dogs, we aren’t training them correctly, and that we were doing everything wrong. It was very rude, and made us feel like wanting to walk out. Everyone is different and has different methods– why is the way you think the only correct way? The woman made it seem like we were the dumbest people. They also treated us like we didn’t know anything about the breed of dog we had, and that the fact that we needed to get a muzzle meant he was «Aggressive». I have also felt like they pressure people into buying certain food types, i have gone there to buy one type of food or switch to another only to be met with sarcasm or a bit of an attitude. I will admit that most of the younger staff does seem rather educated in nutrition, and they are very friendly and willing to help when you have too much to carry. I won’t be going back to this store, and possibly will not go back to Chuck and Don’s again.

Awesome experience!
I wanted to get my dog some of the healthiest dog food out there, and I asked for help from the lady who worked there. Blonde female with curly hair, can’t remember her name. She was super knowledgable about dog food and gave me a couple options. We decided on merrick– told me about raw food and the differences between top quality dog food.
She also had some good recommendations for bones to keep my pup occupied.
She signed me up for the chuck and dons rewards, which was free, so that was nice. Also, after every 10 bags you but the 11^th is free. What a great offer!
I will come here for my future dog food/​toys. Thanks for the great customer service!