4th Generation Designs

Minnetonka, Estados Unidos

2

1 opinión

Contacto

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Teléfono:
+1 952-949-0289
Sitio web:
stores.4gdphoto.com
Dirección:
5626 Glen Ave, Minnetonka, MN, 55345
Paradas y estaciones de transporte público cercanas:
250 mGlen Av
310 mWhited Av
510 mWing Lake Dr
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Hoy

Hoy –
Horario local (Minnetonka) 8:11 sábado, 31 de mayo de 2025

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1 opinión sobre 4th Generation Designs

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Tu valoración: 2
Boulder, CO
Good products but at times poor service. Fairly pricey stuff, so one expects quality. I ordered a tripod part, their CR-​41, and they sent it to me with the wrong screw and confusing instructions that didn’t match the part list. The screw they sent was too long and could have damaged my lens had I cranked it down to make it tight. Had to telephone them, no email for customer service. I was told they would mail me a shorter screw the next day. No apology. No «Sorry.» And no screw for eight days. I think they need more staff and more focus on customer service.
Years ago they replaced a tripod head that had problems, at no charge. That was a big help, but lately, I think they have work to do.