U.S. Bank

I’ll give this branch 2 stars because I’ve had a pleasurable experience with them for the past year and a half. My most recent experience is the reason the other 3 are missing. I visited the branch in hopes of talking to a banker. In every other bank, every other account, every other experience I’ve felt like I was at least some what of a priority. I don’t have a huge account, and I certainly haven’t been with US Bank long, but I at least expected them to address my issue within the specified time period. If Comcast were to tell me they’ll be there between 1−4pm and they don’t show up I expect it. When my bank says they will call me and it takes a full 3 business days and 2 phone calls later to even get a response, that’s when I have an issue.
In short, my issue with this whole experience wasn’t the bank policy, it was the customer service. As far as banking institutions go, US Bank is a-​ok in my book. If this were a restaurant I wouldn’t have tipped.

Super friendly and helpful staff that take the time to remember you and know you by name if you stop in regularly. Spacious parking lot in the back (unheard of in Uptown!). Speedy services, even when the line fills the entire length of the building (which is not uncommon).
I’ve only ever gone in for basic withdrawals/​deposits/​etc, so I can’t speak to any of their other services, but overall it’s always been a pleasant experience.
My only complaint is that you can’t access the ATM after hours even though it is located outside the lobby. All the doors lock when they close. However, there is a US Bank conveniently located at the Holiday gas station next door if you need to make a withdrawal after hours!

Don’t EVER use US Bank. For ANYTHING. They are thieves. 5 years ago I set up a trust account with them to fund trust fees. In 5 years, they have whittled my $ 1,000 down to $ 678. Nice, huh? They are the suckiest bankers who have ever sucked. This is, of course, just my humble opinion. But they suck.

Never go them this bank gonna charge u a lot when close an account. Don’t even open account with them. Sometimes when you want get cash or your balance is below setted amount they will charge u as well. It s like sucking every drop of blood.

«Money, money, money… MON-​EY!»
Like Tino, I love having a brick and mortar US Bank in my hood! It definitely made my transition to Uptown a lot more awesome.
The building is beautiful and the parking lot always seems to have spots open. (This is a good thing.) The inside is really small, but that’s OK. Even when it’s packed, there’s just enough room for everyone. There have been several instances where the line has reached to the front entrance; however, I’ve never had to wait more than five minutes to see a teller since the staff working in the cubicles offer to help.
And more about the service… I think it’s excellent! I’m always greeted with a sincere «how’s your day?» and pleasant «what can I do for you?» Sure, there may have been one time (out of hundreds) when a teller didn’t look all too happy, but whatever. I love the staff.
Simply put, if you want to deposit or withdraw some money in a timely fashion, check out this location.

I have had many problems over the last 2 years with this bank. Lazy and no regard for the customer. That’s about all I can say. I am very surprised to see that Unilocal gives them a good review because if you google this branch you will see that many others have had problems with this branch.

This branch has a convenient Parking lot for quick in and out access. The staff has always been friendly when I have gone in. Rarely have I had to experience extremely long waiting times to speak to a teller which is always nice. No complaints from me.

I was so happy when this branch moved out of what I like to refer to as the «parking lot from Hell» next to the Uptown Diner to its current location just a short jaunt down the street. I felt like Austin Powers trying to turn around in a narrow hallway every time I used that lot. Now they have a spacious, easily accessible lot exclusively for US Bank customers.
Since my workplace doesn’t offer direct deposit, I frequent this branch since it’s convenient and close to my place. The staff here are really what make this place great; they are always very friendly and helpful. I don’t typically go to the bank during peak hours (like over lunch) but I’ve never had to wait an excruciatingly long time for service as they seem to keep the place well-​staffed. And when there is a line, they usually offer preference to those who are just doing a simple deposit, which I appreciate.