The Brow Studio

This review is more for the owner, Brooke, and for not only her service but customer service as well.
I’m a bit delayed in my review but figured I needed to get this up here soon in regards to eyelash perming. There are virtually no reviews on places that actually do this service, which always makes me a bit nervous going in. I read a few reviews for the Brow Studio that were for brow services, and I thought, «Well, if they can satisfy their clients with brows, maybe eyelash perming is the same?»
I originally went in to see Tiffany. The service was okay, but I found her unusually silent given the fact that I told her this was my first eyelash perm, my lashes tend to be very thick in strand and stand straight out, etc. At the end of the service, I had to ask her, «So, I should not let my lashes get wet for 24 hours, right?» as I had done a bit of research online, and this is what several sites said to do. Tiffany shrugged and said, «I guess.» That wasn’t reassuring, then again, it was my first time, so what did I know? No other instructions were given as I paid for the service and the tip.
As the day went on, I noticed my left lashes did not seem to be curling as much as the right ones. I thought that since Tiffany had seen these and said nothing, that maybe the curl would increase throughout the day (I guess letting the perm solution do it’s work?). Again, this was my first lash perm, so what did I know?
The next day, it was clear that the lashes were unevenly curled. I asked people at work, and though not immediately obvious, they did not that the left ones were not as curled. I decided to email and call, as I was not sure what their policy was on redos.
It took a bit of work to finally contact the owner, Brooke, but once that happened, she was extremely courteous, prompt, and professional in hearing me out. She was able to get me in a week later. When I went in for that service, she took one look at my eyes and confirmed that indeed the left lashes needed to sit longer with the solution. She fixed the left lash, refunded me for the original service, and was extremely thorough and careful. When I asked her if I would need to come in twice for every lash perm, she replied that now we know your left lashes need to have the solution on them for the whole time (I found this interesting, as I don’t know why Tiffany did not make any comments about this at the end of my session when it was clear that the left lashes needed more processing time). But you know what? The problem was solved, I was very happy with Brooke’s care and professionalism, and I went ahead and changed my appointments to Brooke.
It’s been almost 6 weeks, and as Brooke had mentioned, I see a few of the new (and straight) eyelashes coming in, and the perm has relaxed a bit. I am going again to freshen them up for our family pictures and am so excited.
So, if you want to try a lash perm, go see Brooke. She knows what she is doing and has great customer service!
P. S. Brooke books up quickly. I suggest booking at least a few weeks (sometimes a month) in advance, as she is only in a few days a week. Their online booking system is very easy to use!

This place did an AMAZING job! Brook was very thorough and even showed me how to fill in my brows. Needless to say that I’ll go nowhere else from now on. My eyebrows are definitely on fleek :)

Found them on Unilocal and figured id give them a shot. Wow was a wrong. If you wanna spend 40 bucks to have your face cut open THIS IS THE PLACE!!! And she didnt even have enough respect to let me know she had cut my face open. I didn’t realize until I got in my car and my face wouldn’t stop burning.
Then I woke up with a cute little eyebrow infection. Is your equipment not clean?
Took this picture last night before it got even worse and infected. F***ing pissed I drove over an hour and spent $ 40 and for kicks it wasn’t even that great of a waxing. I could have done what she did at home with my tweezers in a matter of minutes.

I am so impressed with The Brow Studio that I don’t know where to begin in my review. :-) I’ll start out by saying that I have struggled for years with my brows, which has been a bit embarrassing since I am a makeup artist. I have always been able to draw them in perfectly, but who wants to spend 20 minutes doing that every day? After my first appointment with Jacy I knew I’d never go any where else again. I do still fill in my brows because they are so blonde and I have red hair these days, but the shape is so perfect that it only takes me a few seconds to do so. I can’t say enough about this place. They have it nailed down to every detail from the décor, the name, the staff and the ease of booking an appointment. I just love it! I’d reccomend them to anyone! The price is a bit more than your typical brow wax at a salon– but I think we all know that you get what you pay for. :-) Thank you brow studio! You guys rock!

Had a great experience with Jacy on my first visit to the Brow Studio. She did a great, less-​painful-​than-​normal job on the brows, and we added a lash tinting when I found out that was a possibility. Love the shape of my brows and the slightly darker shade of my lashes (easier to leave the house without mascara). Also loved her showing me her technique for filling in the brows. I will definitely be back! **Beware, they stick to appointment times — I overheard them cancelling a woman who was more than 10 minutes late because they had to fit in the next appointment***

They really are the best. Sorry I no longer live there. If I could have moved them with me, I would :)

My entire experience here was pleasant. Super professional, friendly, and MAJOR attention to detail.
If you’re looking for a place that isn’t just simply going to clean up your brow area, but will actually give you a shape, style, or whatever you want to call it, then I HIGHLY recommend The Brow Studio.
By no means is it cheap, but like they say, you get what you pay for.

It’s unbelievable to see how much someone can fuss over your brows. I say this in a complimentary way as The Brow Studio is the place to go if you want PERFECT brows. I am a perfectionist so I don’t throw the word «perfect» around casually. The Brow Studio is by no means inexpensive but you get what you pay for. You will leave with magazine worthy brows that have been filled in with pencil and highlighter added to remove redness. There probably won’t be much redness though because they are lightning fast with the wax and tweezers. It’s relatively painless. I’ve been here twice, with two different estheticians, and have been very pleased both times. These ladies don’t like to chit chat. I think both times they said nothing to me other than confirming my name. I don’t really care but it’s odd for a service industry. You need their amazing services, they don’t need you… kinda deal.
I knock it down one star because it’s not easy to get an appointment at a good time and also because they have perfumed the hell out of the studio. It gives me such a headache and triggers my allergies to smell all that crap.

I really really love the brows that they were able to «create» for me. I haven’t been here in a while, and recently I saw a pic of myself, and thought «WOW, my brows looked amazing then!) I went to a chain place and had my eyebrows massacred (oops) and so now I’m waiting for them to grow back in again. I have seen two of the girls here for brow waxing (brook and kayla) and I often drag my husband in so his face catarpillars are more restrained. My one complaint that prevents me from being more of a regular: their reception staff needs better training… in using appointment books, intake forms, phone skills etc. The first 5 FIVE times I went there they asked me to fill out an intake form (honestly, I hate all the writing… SIGH) and when I explained that it was not my first time there, and I had already filled out this form several times the receptionist looked at me like I was a moron.
also they could have online scheduling? I know there is a brow place in St Paul that is equally as fantastic, the nice thing about that place is a easy to use online scheduling system.
I will be back, but please please PRETTY please train your front desk staff! I can’t take any stars off because the service, décor, location … everything is so wonderful.

I have crazy eyebrows that look like triangles on my face and they are very hard to shape once I let them grow wild. Thus I am always on the hunt for a good eyebrow tweeze.
Heck, I’ve even taken a trip to Chicago specifically to get my eyebrows done at a chi-​chi place in the Gold Coast and shelled out $ 100 for it (owner did a good job teaching me how to fill in my eyebrows but I felt they were tweezed a little too thin for my face — I have the drivers license pic to prove it too).
Thus, after reading the rave reviews for The Brow Studio I immediately thought «Gotta try it». Luckily I’d been letting the caterpillars grow out and felt I had sufficient growth for a good shaping appointment.
I booked an appointment with Brooke and had to wait about 30 minutes after my appt time before it was my turn. That was fine as it was a lazy Saturday afternoon for me, but the seating for the waiting area is lined up against the window of the salon, and on a sunny day it gets hot fast. However there are plenty of magazines for you to flip through.
The studio is very small and houses everything in one room. The reception desk is to your immediate left as you enter. It’s manned by the brow tweezing staff so be patient if they have to get up and take a phone call or answer questions. The waiting area is lined up against the studio window on your right and there are two reclining salon chairs in the center of the room. The chair Brooke was using that day was only about 3 ft or so from where I was sitting by the window thus I could see exactly what she was doing to the client that was in the chair. Little to no privacy, but it is just a brow tweeze.
CAUTION: Do not wear a dress to get your eyebrows done here, or if you do, keep your legs together when you’re on the chair. There was a lady who did wear a dress and was on the 2^nd chair in the room. Unfortunately that chair had her legs facing the waiting area and when she relaxed her legs she showed her undies to everyone. I guess it’d be ok if there were only women there, but that day there happened to be a junior/​high school boy dragged in to get his brows waxed and I’m pretty sure he saw more than he bargained for.
Back to the brow tweeze. When I sat on the chair, Brooke explained to me the type of arch she was going to give me (small arch or something to that effect). Then she started tweezing… silence…calm music playing… silence…appx 30 minutes later, mirror handed to me: «When you’re at home, you’ll want to fill in your eyebrows like this — inner point of nostrils and out». Appt done.
VERDICT: Eyebrow shape was «meh». It looked cleaner but there really wasn’t a shape or arch to them. They looked completely different in shape to the Chicago one I had done (which I liked but just thought was too thin). The eyebrow shading made me look cross eyed; I was MN nice and told her it looked fine, but I quickly wiped off the shadow in the car and fixed it to start from my the outside of my nostrils. My sister was waiting for me in the car and the first thing she said was «What do you think of it?» which usually means the person initially thought it was bad.
It was a nice place with nice workers but I wasn’t wowed by the work done or the techniques given so I haven’t been back and probably won’t go again. Give it a try though as they’re not pretentious and much more welcoming than the factory feel of salons.

My latest obsession for 2012 are lash extensions! I recently visited The Brow studio and found the staff to be charming and the ambiance simple but chic. Brook (my technician) was prompt, courteous and did an amazing job on my lashes. Her touch was so light I fell asleep! I would highly recommend them for waxing as well, I saw some fierce brows leaving as I paid for my service.

Just stopped in for my first visit and will be a regular! It’s a sweet shop, super friendly and most important of all – they totally «get» brows.
I’ve been DIY-​ing because other brow experiences have resulted in that pencil-​thin, drawn-​on look, which I’m not a fan of. As soon as I met Kayla and saw her full yet totally structured brows, I knew I was in the right place.
She took the time to explain what she was going to do, then really took her time getting the shaping perfect. As a finish, they do a little brow shadow to fill in thin spots (the DIY results!) which, not being a big makeup girl, I wasn’t sure I’d like, but looked totally natural and really good! A little extra makeup/​highlighter totally covered any redness. It’s amazing what the right brow shape can do for your face!

My brows have NEVER looked better.
I moved to the Windom neighborhood in May (where the Brow Studio is located) and because I think it’s important to patronize the businesses in my ‘hood, I made an appointment at The Brow Studio instead of the salon across town where I used to go for waxing (which I wasn’t in love with anyway owing to the breakouts I’d been having post-​wax).
Kayla did a fantastic job. She was friendly, professional, and spent a good 20 minutes on my brows, trimming, waxing, plucking, and then showing me how to use a product called Brow Diva to fill them out and create definition. (Which I’m totally sold on now and will be purchasing at my next appointment.) Kayla also used a concealer/​highlighter to cover up the red skin around my brows so I didn’t look obviously waxed when leaving the salon, nice!
The shop is super cute, feminine, and smells lovely. Really, the only drawback is the price ($ 30 for first-​timers, $ 25 for subsequent visits) but I will gladly spend the extra $ 5 for the impeccable attention to detail and convenience of the location.
And one week later, still no post-​wax breakout! Woohoo!

I went to see Brook, following the praise and recommendation from a friend.
I liked that Brook listened to my concerns regarding not wanting my brows to look thin (since I just spent 2mths letting them grow) and past challenges having breakouts the few times I tried waxing.
Surprisingly, the process didn’t hurt. Also, when done, she used some electric «magic wand» to kill any bacteria that could linger and cause the breakout. To finish off, she showed me how to use powder to fill in my brows and add definition.
Other than the fact this it took 30mins, I was really happy and I don’t think my brows have ever looked better. Much like Sherri P. below, I couldn’t put my mirror down.

I bought a Groupon for this and it was well worth it. Brooke spent a LONG time on my dreadfully unruly eyebrows, and even applied some product and told me how I could achieve the same effect — WITHOUT pressuring me to buy anything.
I love the concept and I thought the environment was cute and intimate. Staff was friendly and my brows felt great upon leaving. I’ll be back!

You won’t be disappointed with anything but their prices. Excellent quality but first timers owe a whopping $ 30 after a ten minute appointment! $ 25 thereafter.
Easy to park in the Kowalskis lot around the corner.
Really nice place! I hope they do well in my ‘hood!

I too am a victim of unruly brows. Luckily, I’ve discovered Brook and she is amazing. I love that she spends the time to carefully and masterfully shape your brows — not too thin, not too thick — to arched perfection. She follows up with touching up your makeup so that you don’t look so red afterwards too. highly recommended!

My brows are, to put it nicely, unruly. And to make them look good requires a certain amount of attention and a fair helping of expertise. I used to go to Extrados and was very happy with the results, though some of the store’s policies were a bit heavy-​handed, and there was a wafting of snobbery that seemed to permeate the place on a regular basis.
I followed one of the estheticians to The Brow Studio and though it is farther away for me, it is worth it. Longer appointments, less expensive, no big deal if you need to reschedule.

Extrados closed… sheer panic set in. Who is going to tame these beast brows now!?! Great news — The Brow Studio opened and it’s the best girls from the old extrados!
Brooke does a great job finding your natural brow shape and making your brows appear neat, tidy and like they actually belong on your face naturally (I don’t care for the drawn on look — not knocking it — just not my style). Took 1 star off b/​c the wax was way too hot the last time and left me red for a little longer than normal.
Highly recommend!

In a world of one-​stop shopping, it’s nice to see a business open up that does one thing, and does it really well. The Brow Studio is such a place. This brand-​new beauty shop specializes in, well, if you haven’t guessed it, waxing.
The space is super cute with floor-​to-​ceiling windows that allow natural light stream in, which is a definite plus for the estheticians. The black and white décor is accented with black chandeliers and touches of pink. It’s impeccably clean!
Less private services (eyebrow, lip waxing) are done on the main floor where guests recline on comfy leather chairs. More private services (Brazilians, back waxing, etc.) are relegated to comfortable, private rooms.
The gals that run the shop are super sweeties and total pros. I was really impressed with Tiffany’s thorough attention to detail and am delighted with the results. And although a brow wax costs more here than when my hair stylist does it, I can truly say perfect arches are worth the extra $ 5 – 10.
The Brow Studio also offers lash and brow tinting, and eyelash extensions.