Subway

Rating is for comparison to other Subways. Normal Subway fare; no complaints. Prices are a tad higher than most, but very fair for airport food. Extremely friendly employees. I asked for pickles and jalapenos on the side. They wrapped them up for me in a cookie bag. Thank you.

Just a vanilla subway experience. The workers weren’t overly friendly or organized. Nothing went particularly poor and nothing went particularly well. It is a subway so not much one can do unless the customer service is excellent.

Very poor customer service. Only had flat bread and wheat available.
The sandwich was edible, trying to subside my angry stomach.
The Dutch Crunch chips — do not waste your money
An average Subway, with below par employees. Be Ready to wait

So, I was just at Subway at the airport (Humphrey Terminal)…at 5:00 am… Just as I got to the register to pay their credit card machine/​Internet went down. They asked for cash, I had none, so I got a blank stare and a half hearted «sorry», and on to the next customer… THEY DIDN’T EVEN OFFER ME MY SANDWICH… apparently they preferred to just TOSS IT rather than have any semblance of customer service!

I USED to come to this Subway every time I fly out of MSP however, after my experience today, I will not be returning. I ordered my sandwich, as usual, and asked for a low fat mayo packet to go (I’m trying to eat healthy), which is a standard Subway offering. The woman at the cash register searched and they didn’t have any. So, I asked if I could have them add regular mayo to my sandwich since I didn’t get any sauce on it. They said yes, I paid and said thank you. After walking halfway across the airport, I discovered that the male employee who added the mayo to my sandwich had literally drenched the entire sandwich in it, including the wrapper so I got all over me while I was unwrapping it. I had to throw the sandwich away.
It is not my fault that the place was out of the regular packets that are available but I was polite in my request. If this is their idea of customer service, I can only imagine what else their employees will do to your food when you’re not standing right in front of them. Will NOT be returning.

I had a morning flight out of MSP and wanted to grab a quick bite for the husband and I. I think every person working here needed an espresso shot to move a little faster. Boy was it painful to watch.
When I was finally at the front to place my order, I told the lady exactly what I needed. She took out the bread and stared at me. Then asked me again what I wanted. Having repeated it I thought she would be set. Nope. I had to repeat it for a third time. Really?
It was the first time trying their breakfast sandwiches. Eh. I should have just bought a scone from the coffee shop next to them.
Customer service here is non existent. I’d recommend going somewhere else in the airport if you’re hungry.

I grabbed a sub sandwich on the way home from visiting family. They were pretty quick here, but they did not speak great English. The guy in front of me asked 3 times for ranch and also got southwest sauce two times lol… My sandwich was good though despite being a little more expensive than a normal subway.

This is a convenient food pit stop on your way to the F or G concourse. It’s right behind the Delta Sky Club. I had their BLT and as always it was fabulous. The line was long and they could have opened their second station. I prefer eating here than the domestic Business Class meal.

pretty much average, as far as subway sandwiches go. i’d give it three stars except that i’m mad that i got honey mustard on my sandwich. i know, i asked for it, it’s not the fault of this subway or the people who work there, but still, gross.
apparently, i don’t like honey mustard.
i never knew, because i’d never tasted it.