Storchak Cleaners Laundry & Tailoring

I dropped off a pair of jet black denim pants for dry cleaning. I have two pairs of these (expensive) pants because they fit perfect – and that is rare for me. I had never washed either pair because I didn’t want the color to face. So I thought it best to dry clean them. I dropped of one pair (along with other items) and SPECIFICALLY asked for all items to be dry cleaned. The attendant told me she would launder the men’s shirts, so I took them back because I have a washing machine at home and don’t need laundry service.
Even though I specifically asked all items that I dropped off to be dry cleaned, when I came back to pick up the black pants, they clearly had been washed in a washing machine on HOT. They are completely faded, shredded on the hems (?), and even worse, they look shiny from being steam pressed! Not exactly my idea of a gently cleaning. I could have done WAY better washing them at home in cold water with Woolite.
Even though I specifically asked for them to be dry cleaned, the staff person probably assumed I was an idiot and just washed them anyway. Guess I am glad I bought two pairs of pants. I would NOT recommend this place with your cherished clothes. The attendant was rude, and instead of listening, just assumed I didn’t know what I was talking about. Not sure how this place is in business other than the location is convenient.
I wouldn’t leave a negative review without trying to get in touch with the shop, but I keep leaving voice mails and get no response.
Feel dumb for not checking with BBB first. They are not accredited.

This will be the first review for me on Unilocal,just because the service was SO BAD!
Apparently this place has pickup and drop off laundry service, which doesn’t seem to exist at all. They didn’t offer pickup for me, like it doesn’t even exist. Also, nobody answers the phone, and they don’t get back to you when leaving voicemail.
More… they closed earlier than their opening hours stated, so I took a cab over and paid 20 bucks, only to have to go back empty handed because they had closed early without notice. No refund for that when I asked the following day when I came back.
After all this, the laundry was THE most expensive I’ve ever had done. And they couldn’t respond to me when asking for the weight of the laundry.
I’m a touring musician and I drop off laundry in different cities around the country every month, I always have 10−12lbs. Usually places charge $ 1 – 1.5/lbs
This place charged me 5 times that! And they couldn’t give me neither weight or dollar/​pound.
Anyway, I’ll never go back, and I hope nobody else goes there!

Visiting from California and got a stain on my white shirt — hot sauce. Spent the extra 10% because I wanted to get it back within 24hrs. Dropped it off on a Wednesday afternoon which was after 2 pm and was told it won’t come back till Friday afternoon. Fine, not exactly 24hrs but will pay for it still. Just got the shirt back and the stain was still there. The gal (Jessi) working behind the counter was kind of in a rush not sure why. She offered to have it redone but I advised her I am leaving town in a day 5 times already. Didn’t offer to give money back. Guess what? I will tell local people from MLPS to not come here again and people visiting on business. It’s not rocket science to run a dry cleaning store.