Springbrook Apartments At Northtown

We have never had a problem with the office staff. Once the new manager took over, everything was a lot nicer. Maintenance responded faster and the grounds were nice. Only thing I didn’t like was we weren’t able to look at our actual apartment prior to moving in but it turned out ok because the carpeting was new. They also replaced the stove for us.

You know what sucks?! I lived at this shit-​hole for an for roughly eight months. In the next several paragraphs I will lay out what to expect from Springbrook should you ever find yourself in the unfortunate circumstance of having to sign a lease here because all alternative housing options in the Fridley area are unattainable.
**MOVE IN EXPERIENCE**
When you first start considering Springbrook as your next residence you will find yourself meeting with one of the «friendly» front desk ladies to provide you with a tour showcasing a «standard» apartment layout and the building’s general amenities. In my experience, this friendliness is a façade and will be completely extinguished as soon as you put your name on the lease. You should also note that as you tour the «model apartment» that all of your appliances will be antiquated rust buckets from the 1980’s that have no resemblance to the shiny stainless-​steel machines showcased before you.
**APARTMENT UNIT**
Oh man, I’m not even sure where to begin there were so many let downs with our unit. When we moved into our unit the first thing we noticed is that the carpet looked like it had never been changed. Seriously, it looked like a bunch of first graders had a super soaker fight with cranberry juice, cat piss and Kool-​aid. Gross. The carpet that they strongly insinuated would be cleaned and changed was a complete fabrication. Below you will find a list encompassing the sum total disappointment with our unit.
— Dishwasher was a joke. It will not clean your dishes, you’re better off hand-​washing everything you own. When you unload your dishwasher always expect a thick crust consisting of calcium magnesium (hard-​water stains) and food crumbs stuck to every dish you own.
— Kitchen light covering would randomly fall our of it’s fixture at random intervals.
— Don’t bother messing with the thermostat for heat, it does nothing and we had our heat randomly go out on several different occasions in the middle of winter.
— Don’t expect Springbrook staff to do any additional cleaning once the previous tenants moved out except for the required carpet cleaning (which will not get the stains out). So tough shit if you have dust allergies because it is everywhere.
**BUILDING COMPLEX**
The ceiling of the basement hallway was constantly leaking so the Springbrook staff was kind enough to put 10 gallon buckets in the middle of the hallway to catch the water. (See uploaded pictures) These buckets stayed in the hallway for over 2 months and were still present by the time we were moving out. Also, expect daily wafts of what I would assume to be Marijuana wherever you live from your neighbors. (However, I will point out that all of our neighbors were extremely friendly and respective).
**GARBAGE AREA**
This is hand’s down the MOST disgusting place in the entire complex. All of the designated garbage areas are converted garages. There are about a dozen mattresses, sofas and furniture in each of these garages that are never taken out. That’s right, enclosed garbage areas with furniture and gross old mattresses that stayed there for the entire 8 months we were tenants. I would not be surprised if there were bed bugs or rodent infestations in each of those garages. Please look at the pictures, as it is completely unsanitary and most likely against certain health and safety codes in Fridley.
My final note for Springbrook, when we moved out of our apartment Springbrook set up a tour with perspective tenants without providing us with reasonable notice. It was claimed by the employee that she left a notice for us on our door the day before. (blatant lie). In reality she tried calling us three minutes before the tour started and left no voicemail on our phone when no-​one answered. Little did the employee know that one of us were home when they barged into our apartment shortly after their phone call. As expected it was quite awkward and unprofessional. This is completely unacceptable and violates Minnesota Statute 504B.211. We did not pursue further action against Springbrook, but please be aware of your rights as a tenant should you choose to lease here.