Snap Fitness

Love this place! Great staff. extremely courteous and helpful. When the 46^th Street location screwed up my membership and cancelled my access card (even though I have prepaid for the entire year), the staff at the Uptown location worked to fix the problem.
The gym is clean and well-​stocked at all times. Even during the busy hours I never have trouble getting a treadmill or weights. Gym members are also generally very polite and respectful of the space and of other members.
The only thing I would change is a new spin bike. There is only one, and the resistance controls don’t work super well. There are also no stirrups, so unless you have clip-​in shoes, it’s very difficult to do a traditional spin workout.

This Snap has new owners in the last year or so, very much for the better.
When I initially decided to join Snap, I was a little concerned about the reviews of this location, since they were incredibly negative. My conversations with Jenessa eased my mind as she explained that a lot of those issues had been related to the poor business management of the previous owner, with whom she had worked.
Having joined in February of 2013, I am glad to say that she must have been right. My boyfriend and I have been by and large very pleased with the facility and equipment. It’s fairly rudimentary, with no shower or locker room facilities or steam rooms or pools or whatever, but you also aren’t paying for those things. There is plenty of storage space, controlled access, sufficient restrooms, tanning (if you’re into that), and more/​better equipment per capita than some of the other gyms around (and especially a decent amount of cardio machines for the size of the gym). Additionally, all the staff people I’ve worked with have been great; they’re all very pleasant and accommodating, and they’re always looking for new ways to improve the gym.
Is it perfect? No. Is it a 24-​hour spa? No. But it’s a solid gym where you can count on getting a decent workout done in peace, at a convenient location, without paying an arm and a leg, at whatever the hell time of day you want, including holidays.

Initially when I was looking for a gym that was reasonable and had flexible hours Snap caught my eye. It was closest to my place, is open 24/​7, and having walked past didn’t look like some kind of fitness metropolis that would be a zoo every time you go in. My main concern was the reviews of my fellow Unilocalers, and their harrowing adventures trying to cancel their memberships to no avail.
After getting my membership last week, working out at Snap three separate times, and talking to the GM on two separate occasions, I can say with a sigh of relief that this isn’t the same place that was reviewed so poorly. It is the same location obviously, but sometime in 2013 Snap came under completely new ownership. Tristan, the jackass that was so maligned on both this site and the BBB entry for Snap, is now gone and replaced by a helpful, friendly staff. So if you’re looking for a place that isn’t huge, is priced reasonably, managed well, kept clean, open always, and where you don’t have to fight off salesmen trying to sell you on personal training sessions, then this is the place for you.

I cancelled my membership back in June 2012 when I moved out of the state. They have continued to take out money from my account for the past 7 months. I have called several times, made several complaints and nothing has been done. Save yourself the trouble and find a different gym.
When I cancelled in June, the gentleman who «helped» me was very rude and when I tried to give him a resignation letter, he asked me «Why would I need this?» I explained that the gym I worked at before had everyone submit proof of cancellation and he said, «We don’t need those. We make sure to take care of things» hmmmmm obviously not!

Negative stars, Better Business complaint filed. Tristan told me to fuck off, that I was a thief, and called me a douche bag when he hung up the phone. Tristan also told me it was «capitalist society, and he could run his gym how he wanted». I’m not saying La Fitness is the best place across the street, but it’s clean, new equipment, and no death threats. That’s a bonus… right?

Personally I don’t need showers, saunas, overcrowded classes, pool, lockers, etc, to be able to get a good workout in (Who does?! No one). This place is quiet, never crowded, doesn’t stink, comfortable temperature, very cheap, clean (I see people wiping down the machines after they use them regularly), weights are always put back, there’s no sales staff there all the time bugging you about things, no macho machine/​weight hogs, **it’s open 24/​7**, and the location is great.
They don’t have TONS of machines, nor a huge weight room, etc… but they also don’t need it… like other reviewers have said, this place simply doesn’t get that busy. So if you’re like me and on a super tight budget then this place really is a good deal.

Giving this gym 2 stars might actually be rather generous. This is definitely a no frill and simple gym. Which is fine, especially when you know that going into your membership and aren’t looking for more. You can get a great workout with the equipment and machines they do have there, however it does get crowded during peak hours since it is small. The place could also use a scrub down and cleaning a little more often.
The customer service is what really brings this gym down to the 2 star level. I have been wrongfully charged for things or charged more on multiple occasions. Whenever this has happened, it is nearly impossible to find someone who can help me. I have actually ended my membership and currently trying to get them to stop charging me still!
It is a decent gym, but there are many others in the same price range. I would recommend trying one of those.

Oh Snap! This is a relatively new concept in gyms. Very no-​frills. Equipment and training only (but plenty of TVs and extended cable package). No pool, no classes, no lockers, no showers. Great for the budget-​conscious. Plus you have 24-​hour access and are able to visit any of the 37 metro locations with your membership, nothing but good things to say.

Overall a very nice (but simple), clean, and quiet place to work out. I’ve never seen more than about 10 people inside, regardless of the time of day (a good thing because the facility is small and machinery is limited). When staff is present they are incredibly friendly and double as personal trainers, although I haven’t paid for that perk.
I’m in just for this month (for now) on a $ 20 Groupon offer… if the standard monthly price isn’t much more I will probably stick with ol’ Snap! Also a nice feature is being able to go to any location, and they apparently all offer different things.