Quest Diagnostics Incorporated

I came here for a pre-​employment drug test and was pleased with the service. The nurse had been doing her job for 14 years and her professionalism showed. Within five minutes of arriving I was out of there– a painless experience. I think the suite number is 460 though.

I had a great experience here. She was excellent at taking my blood and I had a ton of tubes to fill and she and I talked the whole time which put me at ease. I had a few complicated items and she was great with me around getting the testing done that I needed.
I did notice a few people waiting and wondered how long they had to sit there, but you can book ahead of time.

This is a 1.5 star review.
My naturopath ordered a blood draw for some testing: vitamin D, iron etc. The woman who worked in the intake area was the same woman who took my blood and she quite obviously dislikes her job and working with people — you know those type of people.
I told her that I have issues with needles, that I faint, and that I would need to lay down, and she didn’t really acknowledge what I said. I also told her that I’d like her to please use a butterfly needle for the draw and she said that «she would decide which needle to use». A few seconds later, she glanced at me from the side and said dismissively «you seem anxious», to which I replied — «yeah, I really hate needles» (and you have since caused my level of anxiety to escalate from a 2 to a 9, because now I know I am in the hands of someone who is not interested in listening to her patient).
She never smiled during the entire visit and did not put me at ease — this is actually the sort of thing that makes people MORE likely to faint, because they get very anxious and their blood pressure rises. The actual blood draw hurt a lot more than the better blood draws I’ve gotten, and I felt quite faint by the end of the draw. That said she did hit my vein the first time and got me water afterwards when I said I didn’t feel up to standing up immediately and signing forms.
She also said that she was sending the billing along to my doctor, even though the appointment reminder said to bring my insurance card and I’m not sure if I can get reimbursed through my insurance that way. I didn’t question her further because I was feeling faint, and because of her demeanor.