Nicollet Station Dental

Hadn’t been to the dentist in over 8 years, mostly out of fear. My first appointment at Nicollet Station Dental went so well, I felt beyond comfortable. So comfortable, I’ve been back for follow up appointments quickly because I feel good about getting the work done. Dr. Conroy is a great guy and a great dentist. Again, feeling comfortable at the dentist was my big concern, but NSD eased all my fears and I look forward to working toward a healthier mouth! Thank you!

I’m not a huge fan of the dentist, but Dr. Conroy and Sveta made things very pleasant. Also, my appointment was at 7:00 am, an extremely convenient time for those who work downtown, and everything was done promptly. I personally enjoy when the dentist is thorough and spends some time explaining things to me, and I think I learned more today than ever before. I was comfortable and felt that I was in good hands! The beautiful woman at the front desk was also incredibly helpful and personable. Overall, a great experience and I will come back.

After having issues with my previous dentist, I decided to try Nicollet Station Dental after receiving a flyer from them in the mail. Dr. Determan and the hygienist exceeded my expectations and were thorough with my comprehensive exam. Dr. Determan broke down my plan of care with me, and explained my insurance coverage. My previous dentist was always referring me out to pricy endodontists and oral surgeon, but Nicollet Station is able to do all of my dental work in there office. How convenient!

Everyone here is genuinely caring and courteous. The lobby has quick individual coffee and tea brewing machine (yay, the coffee’s not weak and stale!) and is very clean, but comfortable with low lighting. The location is convenient, as parking is downtown is less than ideal, so it’s great that it is right next to the lightrail station as well as just a block from several bus routes that go down Nicollet Mall. They take your coat for you and have better magazines than average. And the best part is how much they really do care. They have special programs you can enroll in to get more affordable care if you don’t have insurance and they’re not judgmental and preachy-​I hadn’t been to the dentist for at least 5 years (probably before I moved from Iowa when I had title 19) and when I told them that, they were very understanding of the whole «not having insurance» situation. Every experience here has been good, def recommend!

The appointments are generally on time, but if they’re late, the lobby is wonderful, with coffee and nice magazines to keep busy with.
The dentists and hygienists are very nice and accommodating. I’ve had a bit of dental work done (not just check-​ups) and they are very responsive if you’re in pain.
They have TVs in the ceiling that you can watch during the appointment, but personally that bugs me. I’m sure some people like it though.
Reasonable prices for good dentistry.

After my 6 year absence from the dentist, I discovered this downtown dentistry near my condo from a postcard with tulips on it. (Probably need an update there… wink!).
The assistants are absolute dolls. They dealt very patiently with my rushing attitude and blunt comments.
Not having dental insurance, they hooked me up with CareCredit (18 months interest free). Super easy and convenient.
I told Doc Conroy that I wanted my front teeth fixed (they were chipped and a little crooked). He stayed late to talk me through all the options, while dealing with my 50 detailed questions. Oh Doc, you’re such a joker but still want me to feel comfy and secure that i’m in good hands.
I’m still not sure if they are crowns or vaneers but I most DEF have smokin’ hot hollywood smile now. And I got a 15% discount for paying the total up front.
I still have a bunch of cavities and they are working with my schedule to visit before work or during lunch.
So other than the dough I don’t have to spend on my chompers, Nicollet Dental is a 10!!!

I cracked a tooth on my flight from SF. I found Nicollet Station’s office near my hotel and they were delightful. They squeezed me in late in the afternoon, found my insurance information on line, fixed the tooth enough to last for my trip, and were gracious and incredibly nice. What a great Minneapolis experience!

I had actually read on Unilocal that this would be a good dentist to check out and it is close to my work so I decided to give it a shot. As I’m newer in town when making my appointment they said they took my insurance, could fit me in over my lunch hour, and I thought everything would be peachy keen. WRONG-​O! I got to the office, gave them my insurance card, filled out the paperwork, and while the receptionist said they would check on my insurance the dental hygienist (Wendy) said I could come back. I looked to the front desk ladies for the A-​Ok on their end to go back and they said nothing so I headed back.
Early on I realized that this was going to take a lot longer than I expected as Wendy seemed to be off in never-​never-​land. She was taking forever… alright, I’m just going to say it… sometimes technology makes things harder, more complicated, and more involved than it need to be. Yes, they did have TVs in the ceiling to keep patients entertained, but I wouldn’t need to be entertained if she did her job in the efficient and timely matter that she should have! Then the dentist came in and talked to me for like 10 minutes! Cool you might think as most dentists only come in a give a quick OK or we need to see you back in here for this or that, but I couldn’t take him seriously as he talked with no conviction I was thinking «Are you REALLY a dentist or just a stunt double?»
After the dentist finally stopped talking quietly (to himself it almost seemed) and my time in the office ticked to over an hour, Wendy came back in a said the ladies upfront finally got around to checking on my insurance and it turns out they DON’T take it like they said… or rather didn’t say before they let me be seen by their office. At this point I was sooooo frustrated! I talked to the billing person on my way out who gave me a discounted rated because of the misunderstanding and I was livid saying «I would have never come here if I had known you didn’t take my insurance. When I called to make my appointment you guys said you took it. I have dental insurance for a reason!» I told them to bill me and now am dealing with the back end of a stupid mistake at the front end. If they had any accountability as a business they would verify a patient’s insurance before they are seen.
All I can say is DO NOT GO HERE!

I hate going to the dentist. I actually like going to MY dentist. Do you have any idea what an awesome feeling that is? DO YOU?! HUH?!
I found them online and was impressed by their clean, informational website. I hadn’t been to the dentist in four years due to lack of insurance, and had more than a little trepidation about hearing the usual: YOU TERRIBLE PERSON, YOU HAVE MORE CAVITIES THAN YOU HAVE TEETH! YOUR TONGUE’S FALLING OUT! YOU DON’T DESERVE NOVACAINE! FLOSS, DAMN YOU! etcetera, etcetera.
Surprisingly, however, this was not how it played out.
I went in and was warmly greeted by a cheerful receptionist who offered me something to drink — bottled water? Coffee? I passed on the offer, and waited to be called to the back, letting Lite FM wash over me in the cozy lobby area.
Mary came out and was surprisingly awake and happy to see me. She gave me a tour, and had me fill out a bit of paperwork. Then Dr. Scott Osborn came in, and introduced himself (the other doctor is Dr. Jerry Conroy whom I haven’t met). He reminded me of Stephen Colbert which put me at ease, and he had a great way of explaining things without being condescending or presumptuous. I liked him immediately. He was also with me on the No Pain theory.
Anyway, no cavities (’cause I’m awesome) but I’ve been back a few times since that initial, free consultation, communicating with them via phone and even email about procedures — and the procedures were relatively easy, quick, and included TV, a blanket, and a warm towel for my face before I left!
I’ve recommended them to all my friends, since Nicollet Station Dental does cosmetic work as well as orthodontic work, and basically anything you can think of that you might ever want done to your mouth. The receptionist also recommended CareCredit which has proven helpful though they aren’t too expensive, and one time the assistant double-​checked something she was worried about concerning insurance, and saved me a ton of money!
I could go on, but I think you get my drift — give them a try!