Nail Cops

Omg! So I came in today for a full set of acrylics but walked out with a full set of gel powder gel polish nails, and let me tell u IT WAS SO WORTH IT. Kim was my technician and she was an absolute angel. She was super patient and took the time to explain to me the differences in each nail product, and I went with the gel powder. My nails look incredible and feel so strong and light, not weak or heavy like some places leave them. The shape of each nail was perfect and symmetrical too, which is pretty impressive for the stiletto shape! Overall I will definitely be coming back whenever I am in the twin cities! Thank u so much!

I really don’t recommend this salon at all. I went for a quick french polish change by seeing the address in Unilocal,as it is very near to my place, that was my first time there. The girl din’t even applied a base coat. She directly had french polish on my fingers and for that they charged me 15 $, which I can get a manicure as well for extra 5 $ at my regular salon to which I go in Richfield. On the other-​side their prices are too high, when compared to other salons. They want their tip in cash and they don’t let us to keep on card. She saw cash in my wallet and was asking me directly to give cash which is very ridiculous.

My first time here, pleased with the service
They are patient and give every customer time
Gave a great massage, will come back
Best aspect is that it’s next door to Macy’s, can come here during shopping and use same parking pass that you do for Macy’s.

1) I called at 10am and made an appointment for 4 people at 5pm — ample time to prep. When we arrived there were only 2 people working to do all of our nails… Would’ve been nice to know beforehand.
2) Kind of weird, scary location. You’d never know it was there if it weren’t for the janky street sign out front that’s clinging for dear life every time the wind blows.
3) The playlist. Yikes, almost brought me to tears. Mandy Moore, Shania Twain, Rascal Flatts. I left feeling like I just broke up with my middle school boyfriend.
4) I know nail salons don’t have a reputation for stylish interior décor, but this just didn’t make sense. One bottle of nail polish sitting in each glass cabinet. I don’t even know how to describe it. Maybe they’re just low on inventory right now…
5) The tip situation. Only cash tips, which is totally normal. All I had was a $ 20 so I asked for change, but when my nail technician brought back my change, she tried to only give me back $ 15 and said «what tip?» Which forced me to say, «Ummm can I have all of my money please?» I’ll be the one to decide your tip woman!
6) A very weird Spanish fashion show was playing on the TV the whole time. This is irrelevant, but it did have an impact on our experience, so I thought I’d include it.
BOTTOM LINE: My nails turned out great, but the experience was sub-​par. I would not go back.

I thought it was terrible too. First she cut all of my nails off to the skin without asking me if I wanted them short before I could say a thing! They were gone! What the? As the Ximin reviewer said, then she put nail polish remover in the jar to thin it in mine too. She also never used a base coat with RED polish. So my nails looked horrible when I left smudged and nicked, but I didn’t have time to be a spaz. I had theater tickets. I had to ignore the nails. But worse yet, when I went to take the polish off my nails were red from no top coat, but she also dug into my nails when she did my cuticles. So I have deep ridges now I have to grow out. I can only wear clear polish or it is totally noticeable. What a terrible place. SAVE YOUR MONEY! Do your own nails. You can’t do worse than this place.

I’ve really tried to love Nail Cops… It’s so conveniently located and the prices aren’t that bad… But it seems like every time I give it another shot, I’m disappointed in some way or another. This time was the last straw and I will never be returning. Saturday I got a sea salt pedicure and acrylic full set by Hannah, who started off okay but totally took a turn for the worst as my services were being done. Between literally arguing with and trying to force me into getting a service I did not want to giving me attitude when I refused and basically saying «I told you so» when I had to return to get a nail fixed less than 30 minutes after I left [due to her telling me my nails were dry when they really weren’t] I was just shocked. Not only did I receive subpar service but I had to deal with her negativity on top of it. Then, last night I happened to look down at my toes only to see that my pedicure is smudged /​chipping… Literally one day after getting it done! I called the salon to briefly explain my frustration and the lady who answered, Jennifer, did tell me that if I came back she’d be glad to fix it for me, but at this point I have no desire to even step back on that place. One star! & that’s only because zero isn’t an option.

Nail Cops is very conveniently located and that’s unfortunately the best thing I can say about it.
I have been to this salon three times and each time the cost was different. I was told I had a very bad job done on my nails which surprised me because it was their salon that did my gel nails. The women who work there constantly say snotty things in front of their clients because we cannot understand them. However, it does not take a rocket scientist to know when you are being talked about.
My nails looked good the first time, but second and third time ended up looking like I could have done a better job myself. Also, I chose two colors and was ended up given the wrong color BOTH TIMES and they told me yes, this is the color you wanted, and acted like I was trying to pick up fight with them!!!
They asked that their tip be given to them in cash and I was not able to put everything together on my card.
Way too much drama for the convenience.

This place is terrible. I should have known when I saw their nail polish — and most of them had oil sitting on top. Which shows that the polish has been sitting there for a LONG time with no usage. Fast forward. I pick some colors and ask them to try it. The lady had trouble opening the bottles bc they seemed stuck. RED FLAG. I should have left by now but I was desperate for a manicure. Last straw was when she put thinner into the polish. 15 mins later when the nails should have been done after UV Light and fan. I got up to leave and 6 out of 10 of my nails where smudged. THE NAIL POLISH properties were RUINED FROM THE THINNER. When I confronted the lady she denied everything. But thank god I never left the store. I asked her to redo my nails — not apply an extra coat (yo the polish is ruined!!!) You can tell she was annoyed and then she became extremely rude by yelling to her coworker in Vietnamese. I don’t understand your language but I know you are bad mouthing me. Excuse me but for 25 dollars I am not going to leave with chipped nails. I hope these guys go out of business soon. DONT COME HERE. Not sure how they got 4 stars. Also their equipment is dirty.

This is a great nail salon. Convenient location and fully equipped. I got a gel manicure and pedicure. Most notable was the great massage and massage lotion. My pedicure looks great three weeks later. Gel nails only lasted two weeks, but I understand that is normal. Manicure looked beautiful and great attention to detail all around. Very very good price for such great service!

My third time trying this place out since it’s so convenient to my work & apartment. It’s very fast, and affordable. The women who work here argue with how I tell them I want my nails done though. The woman today told me my nails would look bad with what I asked! So rude. I told her I wanted to try sparkles as a top coat on my ring finger, since I just got engaged and wanted my ring finger to stand out more. She then proceeded to tell me I better like it because she wouldn’t redo it. So I just skipped it, which bums me out. I tipped her over 20% the minute before and I really wish I wouldn’t have. Will never be back.

Nail cops is awesome. They are fast and very polite. Top quality gel nails and the staff is really really nice. I made this my regular spot and have never regretted it.

Very Nice, up scale nail salon ten dollars more than you average salon, however very nice, offer beverages (water)& A+ service.
They even offer gel on toes, which most salon don’t, check it out!
–D