McDonald’s

This McDonalds has had my last business. I got called into work this morning at 3:30 am. The place I think of first to grab that coffee fifteen minutes after hopping out of bed for the half hour drive to the fire is my Broadway Northside McD’s. This is suppose to be a 24 hour store. I get to the order mike and hear «sorry ma’am we are not taking orders now we are setting up for breakfast». Huh? Did you miss the meaning of 24 hour? Are you really so busy you cannot serve coffee and a maybe a yogurt parfait? A saving grace about McD’s everywhere use to be great customer service. Now you don’t seem to get that at any of them any longer. If they SAID on the doors they closed from 3 – 5 am for clean up and breakfast set up fine I get it. Just don’t call yourself 24 hour and be to busy to serve customers 24 hours. This place use to be reasonable– slowish but never unhelpful. Times change.

Usually I don’t really have any problems when I come to this McDonald’s to order my food. The only problem I have is that when I come order here some employees would have an attitude with me when I am taking my time to order or when I wasn’t sure want I wanted to order. I wouldn’t recommend this McDonald’s to go to but if you must come here because it’s the closest to you, just don’t expect very good customer service.

They messed up on my southwest chicken salad. Crispy chicken instead of grilled! Always double check your food after you receive it in the drive through. 2 stars cause they are polite.

Okay so it is Mcdonalds but they have a great staff and the workers really do a good job. This is one of the roughest areas in the city and they put up with a lot. They are very helpful and will go out of their way to help. Management is great. Management is doing a great job with this place.