Lerum Automotive

Brought our 15 year old Saturn in, Lerum did everything we needed without trying to convince us we needed a lot of additional work. Super friendly team, fast and reliable service, truly a great experience, we will definitely continue to use Lerum for all our auto-​fixin’ needs!

I like their $ 50 diagnostic charge. I like their friendly staff, and their honesty pledge to their customers. When I found out the replacement part was $ 1100, I told them to keep looking until we found a used, after market part for less. Wow, did they ever. I got the $ 1100 part for $ 170. When they told me the car would be done by 2:00 pm, and my schedule changed and I needed it done by 12:30, they got it done in the time I needed it done by! Wow, what service. Final bill was for exactly what they originally quoted. I even ontemplated not posting this, because I don’t want them to get too big for their britches. But, alas I am here to be of service, so there you go

I have been taking my vehicles here for over ten years with repairs from large to small and have never been disappointed. Friendly employees, helpful, fair prices are the name of the game here. They are mindful of budget considerations and are willing to discuss various options. I have recommended them to many friends and even the CEO of my company takes his car there all the way from St. Paul because he also found them to be outstanding. All around great service.

I’m on alert when having my car serviced at Lerum Auto. I don’t have total confidence in the pricing or fluids used. I’m sure this is not everyone’s experience, but in my view the limitations to the specials they offer could be made more apparent up front before the service is performed. The types of fluids they intend to use should also be made apparent before servicing if they’re not following the car maker’s recommendations. Maybe this is just getting experienced with the operations of a service center, but to me it’s less than ideal. I don’t like approaching car repairs with a seed of skepticism for the service center already planted.

After being used and abused by Robbers and Thieves… um, Bobby and Steve’s to the tune of nearly $ 1000 and still the problem wasn’t fixed, I was referred to Lerum.
I took my truck in, they diagnosed it on a computer, came up with a completely different problem than B&S did, and at a fraction of the cost that I’d already paid them.
I need my truck, so I said yes and crossed my fingers. They fixed the problem, and by anticipating the cause of the issue (did I mention, these guys know their vehicles) saved me money by replacing some cheap parts (less than $ 50 for all of em) while they were in there.
The truck ran perfectly… and they washed it.
I put a stop payment on my check to B&S, they yelled, they threatened, they shouted abuse… I sent them the receipt from Lerum and they shut up.
I’ve been going to the guys at Lerum for years now; I’ve referred friends and family to them and they’ve all decided to keep going back.
Are they perfect? No, but they’ve always gone above and beyond, they’re unfailingly HONEST and FAIR and over the years they have SAVED me a lot of money. A LOT.
They still wash my vehicles after a repair… :D