Juut Salonspa

Really disappointed. Paige did exactly what I said I didn’t want! Me: I’m sick of having a bob and want something different. Paige: *gives me a (ugly) bob*
Honestly, I look like vintage Dorothy Hamill. Chin length bob with tons of texturizing on the ends so they poof out wider than the top. It’s BAD. And more importantly, NOTHING like I said I wanted during the consult about what she was going to do.
Two stars instead of one because my bangs are cute. Too bad I have to get the rest of my hair cut again today at another salon. Not going back to Juut.

I was really excited for my haircut with Joel, and unfortunately, I left very disappointed. I’m not sure where the disconnect in communication occurred, as I consulted with him on a separate appointment in addition to the day of my appointment. I was shocked because the haircut, and length, we spoke about is not what I ended up having.
The salon manager is aware of this situation, and my point with hair is this: I don’t want a refund, I don’t want the stylist nor another stylist to re cut it, I want to be happy with the cut the first time around, which, I don’t think is asking too much. I will not return and my search continues.

Went recently for a facial and I would say I feel ⁵⁰⁄₅₀ on the salon/​spa. The interior is very nice inside/​good modern design. My facialist was very nice and created a very relaxing spa environment. My facial was nearly an hour and when it was over I didn’t really feel she did anything to improve my skin. Before she started we discussed what I wanted out of my facial (t-​zone area). When it was over I was not impressed. She told me to come back soon for the more $$$ facial and then she could really work on my face. She then tried to push four products on me which I was not a fan of. I have had many facials before and in a hour they always get what I want done. If I didn’t have a $ 20 off coupon I would have been very unhappy. A for atmosphere and C– for service.

I admit it. I am vain about my hair. I won’t relive the horror of the many times I have left a hair appointment in tears. Luckily, that has never happend in the 3 years I’ve been going to Juut in Edina. Everyone is nice, professional, and trendy – forget needing a magzine for inspiration on your new do, just check out the styles the daymakers are sporting. Last time, I ended up getting bangs because the woman 2 chairs down from me made them look so good.
For brows you must see Rae. I did not know brows could look that good.
For hair Matt W or Christopher. Matt has a pretty big following, so be prepared to book an appointment pretty far in advance. I needed an emergency cut last time, so I saw Christopher instead. He was phenomenal. Christopher is recently back in Minnesota after living in Cali for a few years, so he is easier to get an appointment with and bonus he is slightly less expensive – though equally as talented so I imagine his list of loyal clients will build rapidly.
These cuts are not cheap, but they are high quality. They grow out well, so I find I can go longer between appointments and even out the cost.
Get ther early and enjoy some scrumptious tea before your appointment – heavenly!

If you want the best color ever go to Haley. And Callan gives amazing cuts. they are both super cute and hip.
In college i dint have a lot of money to spend on my hair and it got damaged from home dye treatments. I have been going to these 2 girls exclusively for the last 2.5 years and my hair is beautiful and the healthiest it has ever been. On that note it is a little more pricey than other salons but the stylist have double the training. they have to complete an Aveda Degree then additional training at the Juut school, and it shows!
P. S. the salon is one of the most beautiful i have ever visited. its clean and contemporary, spacious and relaxing. If your looking to indulge i encourage you to visit

I see Rae (waxing), Callan (cut) and Amy (color). These women are fabulous! Great at their jobs, they make me feel comfortable, they are always happy to see me and they always provide me with great services.
The whole Juut «experience» is great — from the tea and cucumber water, to the scalp and shoulder massage — it’s all fantastic and so much more relaxing than a quick salon experience. I am a fan of Aveda products, so the smell doesn’t bother me at all. (I am confused why people would go to Juut if they dislike Aveda products…)
The reception staff has been hit and miss. They are getting better — generally — but I am still a bit bitter over some mistakes made with the appointments I had booked for my maid of honor and I for my wedding. There were a few very rude staff members that I haven’t seen in a while, I am hoping that they either left or were asked to leave. If you don’t like serving people, perhaps you shouldn’t work as a receptionist? Just an idea… My last few check in/​out experiences have been very nice, though. Wish I had names of the employees to give them kudos!
I was not impressed with the manicure or pedicure that I received at Juut. They didn’t last nearly as long as the $ 20 nail shop mani/​pedis that I get on occasion. I can’t remember if they use OPI polish or the more natural/​organic polish line that they sell.
The salon itself is beautiful. I love that you can lay down on the benches for the shampoo — I was a bit surprised and unsure about it the first time, but I quickly learned to enjoy them. It’s much more comfortable than the standard salon chair shampoo with your neck cranked back. The place is bright, the orchid pictures on the wall are pretty, there is always a great selection of magazines to read.
I am fiercely loyal to the women that I see at Juut, but I wouldn’t complain if the prices were lower. I will give up breakfast and maybe lunch to continue my salon rituals, but unfortunately that won’t be very healthy. I realize that they work hard, go through a lot of advanced training and are GREAT at their jobs… but I don’t know that I can continue to see them when/​if prices go up another time or two. This makes me very sad. The whole Juut/​Aveda experience is fantastic and very pampering and to a degree you pay for that, but I don’t know that I can continue to pay that if the prices increase. I think that Juut is on average more expensive than any other high end salons.
So, my breakdown. 4 – 5 stars for Rae, Callan and Amy. These women are great — they are in the right career and it shows. 2 – 3 stars for the reception staff. 2 stars for the price.

I ditched Juut like a bad habit after being a customer for 2 years. I had a separate girl doing my color from my cut. Both were great… color specialist was on the quiet side but did a nice job, and the girl who handled my cut was so cute and sweet.
So why would I leave… I’ll give the most obvious reasons. Before they moved to Southdale, the experience wasn’t as cold and impersonal, but once they got out there, I felt like I was being shuffled along an assembly line.
So really, if your hair looks good, should this really matter? The deal breaker was that they raised prices twice in one year without EVER telling me before I actually paid (when I booked my services would have been nice). And I don’t think my hair changed that drastically over the 2 years I went there… I am a person who likes another’s perspective on how I can change things up with my hair and regularly ask for input, look at pictures, etc. I’m paying because you’re an expert, right?
Back to the prices. When I started going, it was around $ 140 for the cut and color. Then it went up to $ 160. Hmmm. I think I saw something about Aveda’s new employee benefits, so whatever. The day I went in and the bill was $ 200, I swore I’d never go back and let them know I’d call back if I was interested.
I’m not. I’m not interested in paying $ 200 for a haircut in Minneapolis when my hair looks the same every time and, other than the fact that I love the smell of Aveda products, I don’t enjoy my experience at the salon/​spa. Sorry, Juut. Outrageous prices + unremarkable hair = I found a new salon.

I was looking forward to checking out their new location in Southdale Mall. I scheduled a basic manicure ($ 30+) and a basic pedicure ($ 55+). Beware that their «menu of services» don’t even come close to their actual prices! And their actual prices are nothing short of outrageous. Here’s one example. Granted, this price list is for a «master» technician, but I am now cancelling my appointment based on what I’ve discovered.
SERVICES
juut sparitual for hands $ 55
balancing ritual for hands (basic) $ 50
shortcut hand ritual $ 35
juut sparitual for feet $ 90
balancing ritual for feet (basic) $ 80
shortcut foot ritual $ 45
$ 35 for the «quickie» manicure? $ 80 for a «regular» pedicure? I hope the $ 90 pedicure pays for a little somethin’ somethin’ because that is a helluva lot of money.

I’ve been going to Juut at least once a year for awhile now. Mostly because my mother-​in-​law was told I get my hair cut there like, 5 years ago. So now every year she gives me a $ 100 gift card to Juut for Christmas. I’m not an Aveda product groupie (i love the smells, but find other products that work better) and am too much of a wuss (or maybe just grateful for any gift and too polite?) to speak up and say «Hey, I’m not nuts about Juut. Can I just get cash?» Now that I sound like an ungrateful hag, I’ll get to the review…
I scheduled a much-​needed hair cut and massage for a Friday night. The girl who cut my hair was pretty quiet. We chatted a little but for the most part sat in silence. She washed and cut my hair, commenting she’d look it over dry and «clean up» the cut. Once my hair was blown dry haphazardly — not styled or straightened or anything — she started cutting again. I knew I was in trouble. She went to town on my hair. Granted I hadn’t had a haircut since the fall (I think) but when she finally put down the scissors, I felt bald. We had agreed on cutting off a half inch! She walked me back to the seating area and started talking to her next customer right away. It felt awkward and hurried (and cold, since I’m practically bald).
Then it turned out whoever scheduled my appointments set them up wrong (I had a feeling this was going to be the case when it took me 20 minutes to schedule my appointment over the phone). They didn’t realize I was sitting there waiting until I walked up to the desk and wondered why I was still sitting there 20 minutes after scheduled massage time. The masseuse was a total sweetheart though and she did a great job. I had a lot of tension to get worked out… being BALD and all.
So 4 stars for the massage and 2 stars for the cut. Seriously not getting my hair cut there again. Ever.