Jan-i-clean

Purchased their service through Amazon Local. I purchased 2 vouchers. When I called to confirm the first appointment, they said I was not on their schedule, but they could make it anyway. They arrived 15 minutes late and left 15 minutes early. The second voucher was difficult to schedule On the day of our appointment they called to reschedule. We rescheduled for later the same day, and an hour after the appointment was scheduled, Karl called to say he would not be able to make it. They came back today and did a very mediocre job of cleaning. I moved most of the furniture and put if off the floor, but they did not clean behind anything. They also did not clean my kitchen sink. When they left, there was still food in it. Both times they did a very substandard job. They are a really really bad cleaning company

I am between renters, and wanted my rental house cleaned. Jan-​I-​clean canceled the first day after I called them to ask where they were, and notified me that I was not on the calendar. Then, they rescheduled for the next day and showed up an hour late. I paid for 8 hours of cleaning through the Amazon Local deal. I left them unsupervised after 1 hour. It appeared they made no additional headway after I left. I asked for a simple phone call when they were done. I received no call. No receipt, no card. Very unprofessional. Upon returning, lights were left on throughout the house, and the doors were all unlocked, and the back door was even left open. Most areas I asked for a simple mopping were not even touched. If I could leave fewer than one star, I would. Don’t hire them.

I only have three words for this company. DON’T HIRE THEM! Case closed!

Only giving one star because the run a promotion through Amazon Local, they got overwhelmed by the response and couldn’t handle their business. Phone calls and emails went unanswered for weeks. When they did finally make the effort to connect, and I returned their email, they again let the email delay for another week. I needed cleaning for a specific date, they missed that date with their delay. Amazon Local refunded my money and I hired another company which did very well.