Empire Door & Glass

The best. No door and glass company is more knowledgeable, no door and glass company is more tactful and friendly and no door and glass company cares about you like empire door and glass does. I love working with these guys. And you will love it too. Keep up the good work empire door and glass!!!

I see only one other review has been posted for this company. I just felt like I should share the experiences that I’ve had with them. I work in apartment maintenance and occasionally need to order doors. Whether it’s interior bedroom doors, sliding closet doors, bifold doors or fire rated doors, this company produces all of them. The great thing that sets this company apart is that the doors are custom-​made to your specifications. You very simply fill out and fax an order form with your specific measurements and they will custom make the doors to fit exactly into the spots that you need. And deliver it to you. Anyone that’s bought a door from Home Depot or Menards knows that the doors you get from a big box store simply just do not work. Usually you end up trimming things down, shoring things up and cutting things that should not be cut in order to get the door to simply fit. And try finding a pre-​finished door at a big box store. Nope. Empire has numerous professionally made finishes. I’ve worked at a lot of properties that have odd door sizes and a lot of crooked angles and being able to order a door to the size I need, and install it with minimal effort is wonderful. Empire Door has definitely saved the day for me many times.

4 wrong quotes, endless phone calls to them, never coming to do the install… Etc. I guess they don’t want thousands of dollars.
I wrote this a few days ago, since then they have come around…
As long as the service continues to improve I will happily change my review to reflect it. I really want to like these guys! and can understand that every so often things get fouled up.
Update #2 My sales rep has checked in everyday since writing the initial review and things seem to be on the up and up:) added 1 more star and truly hope i can end up giving them 5. They have been great in the past and hope the recent change in customer service is just a fluke.