To be fair, read this whole review. There is some good here. Met them at a home show, liked what I heard. The planning process was great, their design talent is excellent. Their subcontractors/installers were sloppy, causing areas damage in my home(part-time residence). The punch list grew and grew. Table top damaged, TV stand very scratched, new dishwasher dent on front. They fixed what they could and I got(small) credit for what they couldn’t. I was out for surgery and to be fair, I know there were two emails and at least two phone calls that were not returned to them(I was in a ton of pain). 2 weeks after they«supposedly» finished the job, they indicated there were turning the remaining(small) balance over to collections. We had not even inspected. So hire an attorney. We got back to the unit to find the countertop on the floor(it «popped» off), so much for finished? The kitchen faucet quit working(we replaced it). They did finally get the work finished. In the meantime the state of MN and the city of Minneapolis told me I had big problems — there were no building permits. Turns out the permits were applied for in the wrong name and address. Keep in mind that there is still a lien that was filed against me. DBC got this corrected. We finally settled on a fair final payment, but they refused to honor the $ 1000 off coupon we received at the home show. The coupon was for a complete bathroom remodel; we did that plus the kitchen.