Quest Diagnostics

Here is what I sent to the Quest HQ today about this office:
I am absolutely using ur competitors in the future as well as copy & pasting this in website reviews. We we yesterday to ur Hempstead office. It was so disgusting that we turned around and went home. Today we r at ur mineola office. I was here before and ur staff were rude bitches. Again today they r all rude bitches. This is not exactly a high stress job for them. They refuse to answer any questions but rather respond rudely. After they drew my wife’s blood, she was clearly finished, so my wife opened the chair rest and she actually YELLED at her to put it back down. I sorely regret using ur services and will never make such a mistake again.
So, here comes an update! Since this visit was for glucose testing we had to return for another blood withdrawal. My wife was told to return at 10:40, exactly an hour after her first withdrawal. She was told to keep track of the time herself — I later asked my wife why in the world the worker was unable to do her job and track the hour herself. My wife told me that she asked the same thing to the worker; the worker responded that she might forget! Unbelievable! Where do you find such workers? Anyway, we returned to the office at 10:25 to be early. At 10:39 my wife walked inside to have her blood drawn again. When she entered, the worker was all pissy and griping about why my wife came «a minute early.» She had a problem that my wife entered ONE MINUTE EARLY!!! Not exactly at 10:40. I believe in providing opportunities for people with problems — but this office is off the wall. This time my wife was no longer as understanding as she tried to be at the first incident and she put that lady in her place. But, you seriously need to find some decent people to do this job! I don’t have the lady’s name, but there were only two ladies working there, each worse than the other.