Crenshaw Paula, MD

My husband and I have been patients of Dr. Paula Crenshaw for over five years and have had only positive encounters. She is very knowledgable, compassionate and thorough and always has a cheery disposition. I would recommend her to anyone who is looking for a good doctor who will take her time to listen to you and not send you off with a prescription du jour.

After bad experiences with other local doctors, I decided to follow some early advice in life and pursue a good female physician. My first encounters with Dr. Crenshaw and her staff was good. Because of symptoms and signs I was displaying she ordered some tests and xrays. After completing all the tests, I never heard back from Doctor Crenshaw. A couple months later when the symptoms continued, I called her office. Rather then address my medical situation, the office staff instead made a case for the fact that they had called me back after my procedures (this was not the case however.) I said I would like to talk to the doctor, and waited again for weeks to no avail. Due to the fact that my symptoms have continued after leaving my last job (and losing insurance), I now started to apply for personal insurance. I have been denied due to a «Disorder» that was found during the procedures that Dr. Crenshaw ordered. This was news to me, so I called Dr. Crenshaw’s office again. Both office staff I spoke to continued to effectively block any attempts I made to speak with Dr. Crenshaw (mainly because they claim she wont do telephone consults and I must see her in person). I continued to ask the office staff a few questions, and was quickly hung-​up on.
So, here I sit with an unexplained «Disorder» that wont allow me to get health coverage. This «disorder» was found in tests Dr. Crenshaw ordered. Dr. Crenshaw wont speak on the phone with me (I am a few hours away now). Her office staff is now rude (they hang-​up on me) with me and unhelpful other than telling me to make appointments with her or a local doctor (well duh!). Cant make an appointment with =out coverage, cant understand what Dr. Crenshaw reported on my last insurance which causes me to not get insurance. I am now paying my part of tests/​exams in the thousands, and have a «Disorder’ that has yet to be explained to me by the Doctor who ordered the tests months ago. Yet this Doctor wont speak on the phone with patients. Weird rule and worse circle of non-​support that I am now in.
I am planning to find a new doctor as Doctor Crenshaw and her staff have made it loud and clear that they don’t welcome me which really boils down to the fact that they don’t welcome people who are to the point and trying to follow-​up on their own conditions.

After not having had a «regular» doctor visit in, I don’t know, 10 years or so, I was a little nervous about finally going. Kind of like when you don’t go to the dentist in a while, you’re scared of what they might find. But in the end there were no worries, Dr. Crenshaw has great bedside manners, is friendly and engaging, and offers the right big-​picture perspective in terms of your overall health. My experience with her was great, and I feel comfortable knowing she’s my go-​to doc in South Lake… highly recommended!

Dr. Crenshaw is a great physician! She takes her time with you, explains things very well. She’s caring, I couldn’t ask for a better doctor. I highly recommend her!

Dr. Crenshaw continues to amaze. She takes the time to listen, care and make you feel special.
I have been going to her for three years now and each time my experience has been great.
It is nice to see someone who cares about their profession and loves their job.

She’s smart, keeps herself abreast of current studies, has a good bed-​side manner, and she cares about patients, instead of cash first.