Genevieve’s Massage & Bodywork

A friend gave me a gift certificate to see Genevieve for a massage for my wedding shower. I tried scheduling an appt. online, when it did not work, I emailed her. I waited a week, and no response, so I called. She seemed a bit taken aback and our of sorts at first, and after talking she said the best way to schedule a time was via text. I think that is very strange practice for a business owner. But, oh well, I decided to do it for her. We scheduled an appt. via text. as she asked.
I am 37 weeks pregnant, and was very excited for the last few weeks to finally get my one prenatal massage treat. I own a business and work 7 days week, so making time for myself is very hard. I planned to leave work early, left my staff, and drove across town for my appt. When I knocked, the door was locked and no one was there. I called Genevieve, no answer. I left a voicemail. I even texted her thinking that would get a quicker response. I’m about to have my baby, standing outside in the cold, really needing a restroom, for 30 minutes. I decided to leave and go back to work. She called and left a message an hour later and did technically «apologize», but didn’t sound too concerned. She said she didn’t know what happened, and that she was busy the rest of the day and couldn’t do it today. And her online scheduler is having issues. But, that’s not how we made the appt! I managed to write it down in my planner, she is the owner, I’d think she would write it down too and be there, ready.
If I made a mistake like this with my business (as I have one), I would sounds SO apologetic, and offer something to make up for it for sure! And I’d be pretty embarrassed.
I felt uncomfortable with all of our communication, like I was talking to someone who was half coherent and half cared. It was very unprofessional to not show up. I would not suggest spending time or money here. There are many people who would be ready, eager, and love to have business. Unfortunately many people who start businesses are not the best at running them.

Genevieve gives a great massage – she tailors her work to your individual needs, and gives a thoughtful, caring, and thorough treatment that’s more than just your average, foofy Swedish massage. She has a good awareness of how each individual’s body, and knows how to target trouble spots – including the ones you didn’t even know you had. Absolutely give her a try!

Genevieve is extremely skilled, providing pain relief and results oriented sessions for her clients. She demonstrates a sincere, genuine interest in getting to know her client’s unique challenges and needs for each massage. She is also a kind, caring and nurturing therapist whose very presence is soothing. You will feel amazing after receiving a massage from her! I always do. Highly recommended.

I recently came to Genevieve’s Massage and Bodywork for lower back pain (a reoccurring ailment). She was able to alleviate ALOT of the tension and pain I was having in my back. I enjoy how Genevieve does outside research and explains her technique’s while she is healing. I enjoy the quiet and cleanliness of the building. I look forward to my next visit and living without lower back pain.