Salone

Love this place. Elizabeth (owner) has been styling my hair (cutting, dyeing) for more than ten years, and I constantly get compliments on both my style and color — people remark that I’m lucky I don’t need to color my hair yet. :) They are friendly and flexible (had a «hair emergency» one day and they were willing to squeeze me in), and Elizabeth seems to take a genuine interest in her customers. I think they are priced right for the service they provide, and the massage pedicure chairs are fantastic!

I went in to buy a gift certificate and there was no receptionist. 1 other person in the salon and she was giving a perm. After waiting 10 min for the counter girl to return from the store… I left.
Well she pulled up as I got into my car.
Got my $ 150 certificate and thought that they are pretty cavalier about their busines.
I hope you have better luck.

I LOVE this salon! Everyone is so nice and talented. Kaelynn does MAGIC with manicures. She is my go to chick! I have been to all of the «trendy» nail bars, and they can’t even compare to how great Kaelynn is.
Elizabeth, the owner, is always smiling and makes you feel like she is welcoming you into her home. They recently added amazing jewelery and scarves to their shop and it is perfect to pop in for a quick gift.

After a referral, I went here for a couple of years. Maria gave me the best cuts I ever had, but she’s gone now! Wah.
I referred a friend based on Maria’s wonderfulness but the gal who helped my friend was not very helpful or nice. Bleh. Searching for a new place and stylist. ..

I was surprised to see the price listing for Salone to appear to be expensive. That has not been my experience. The price for a precision haircut at this Aveda salon is just $ 32. And I love my stylist Kaelynn! She takes care of me quickly and efficiently and never fails to offer the tea and massage treatments that are signature Aveda.
Today I received a complimentary 10 minute chair massage that was heavenly three days before Christmas Eve. I toured the spa area and found it clean, quiet, soothing and relaxing. The charge for a half hour massage is $ 35 with 20% discount for new customers. I will be taking advantage of that in 2014.
Some have complained that this salon is dirty. That is not my experience. I found it clean, in a vintage building with charming furnishings. I’ve been a customer for at least six months and will keep coming back!

I’ve been going to Salone for the past couple of years and absolutely love it! Elizabeth is fantastic at highlights and I always leave happy with the finished look. Other services I’ve tried: massage, waxing and pedicure — all great experiences.

I’ve been getting my haircut here for over 10 years and have always been pleased. I’ve seen a few stylists along the way, and have always received a good cut. The environment is very friendly too… everyone there has a smile and welcomes you. I recently started getting massages as well, and I have never had a better massage anywhere else.

I bought a Groupon for a haircut and highlights. It is a pretty busy place, nice facility, clean, etc. Overall I am happy with my cut and color. There were a lot of women who seemed to know each other so they spoke very loudly. No major complaints, but not sure I would return for the prices.

I went there for color, cut and style with Elizabeth, the owner. The place was, dirty, dingy, with piles of previous customer’s hair everywhere — on the chair I was supposed to sit on. She did not even brush it off for me. The place is not upscale and posh — but the prices are.
The owner applied the color — and turned me over to her ‘assistant’, a girl fresh out of school, who had no clue what she was doing. After she did a lousy job styling my hair, the owner looked and exclaimed «oh, that is beautiful!» And then charged me $ 135! When I questioned this rate, given that junior stylist there charges $ 60 — Elizabeth told me I was paying her rate, since she did the work. Give me a break — cut corners on someone else.
On top of lousy service, the owner and receptionist kept pushing products on me, at prices so overblown it was ridiculous.
Elizabeth, the owner, yelled at her employees, talked to every other customer, and complained how much hair I had — all while applying color on me.
There are many, many excellent salons in Milwaukee for far more reasonable prices where you would get an actual service. Stay away from this one, if you don’t want to come out feeling you wee taken advantage of.

Had a facial here while using a groupon. Not bad but not fantastic. For me, it wasn’t the quality of a Neroli facial but decent for the $ 30 I spent. I felt like the esthetician layered every product she had on my face. She tried to do extractions but it didn’t seem like she got much out. I could tell the girl I had went to The Institute of Beauty because the facial was exactly, step-​by-​step the same as the ones they give there. Not a bad thing but if I had paid full price, I probably wouldn’t have been thrilled considering I could have gone to the school for half the price.

I went to Salone recently for a facial and manicure/​pedicure. I’ve been happy with the services I’ve received thus far, especially the high quality of the facial, which was very relaxing and truly seemed to improve my skin.
This is a neighborhood kind of place. The salon décor is nothing fancy, but I found it comfortable and the staff was friendly. My only issue with Salone thus far is that on both occasions when I’ve scheduled appointments, the woman who works at reception has seemed really frazzled. Both times I’ve called she’s told me that she’s having trouble entering my appointments into the system and that there’s a chance the appointments might not work out — not exactly reassuring! So far they have worked out, but I think ideally a salon/​spa should project an aura of calm and relaxation, not stress and anxiety.

I was very skeptical to try this out, but the groupon was too good of a deal to pass up, receiving a haircut and scalp treatment that my hair DESPERATELY needed.
I arrived at Salone, and was pleasantly greeted by the receptionist, Lucia. She was extremely kind, and very professional. I waited less than 5 minutes until Michelle greeted me and told me she would be cutting my hair for me.
Now, my hair is NO piece of cake. The last haircut I received was over a year ago, so my hair was a hotbed of split ends, dryness, and ridiculous sized layers since my hair had split so much.
Michelle took on this problem with confidence and a smile, and made me feel at ease as she cut away. She explained each product as she put them into my head, and continued to keep me in the loop about what she was doing.
I have a great new haircut, and another appointment in 2 months to see Michelle again. It was a great experience, in a relaxing atmosphere. I highly suggest Salone!

Salone is a pleasant place to go for a haircut or color (I have not tried any other services except for eyebrow shaping). I have been getting my hair cut and highlighted there for three years. The first time, I went because it is in my neighborhood. After that, I come back because my hair is always expertly styled, even by beginning stylists! Don’t bother paying the top rate.
Maria (no longer a beginner) is wonderful – she is very attentive to detail and making your hair absolutely perfect. She spends enough time to make sure the color is right and does not rush through drying and styling.
One of my favorite features was the brow threading, but I’m sad to say they do not offer it anymore. I am going to find a new salon for threading – it’s just better than waxing.
Salone is a little expensive, but not unusual for nice salons, and they have great discounts on products.

New to town and scheduled a hair appt at the Salone completely due to the convenient location. Bad choice. My hairstylist raved about her many years of experience and teaching students only to give me the worst color I’ve had in years. Moreover, the place was dirty.
I would not recommend this place to a friend. Currently searching for a new place to get my hair colored.

Horrible. The stylist I requested called in sick, owner thought it was fine to accept me without calling to let me know SHE would be taking me and would be 45 minutes late. Bad haircut, bad color. I won’t be back.

I’ve received both haircuts and pedicures from multiple stylists at Salone and overall I have been very pleased. Everyone that works there is friendly and professional.
The pricing for hair services goes on a sliding scale based on the experience of your stylist, so there are price ranges for many budgets.
If you get there early, one of the receptionists will usually offer to give you a hand massage with Aveda lotion.

I also did the groupon deal. The place looks cute from the outside, and I also like the location. The girls that work there seemed friendly enough, but it all went downhill from there.
I got the mani/​pedi service. And, I would suggest that you go anywhere but here for this service. It would be fine if the complete service was $ 20… but it’s priced at $ 75 not including tip here. It’s pricey and the service is quite lacking. I would rate the services at the Aveda institute w/​students at least 10 times better than here.
The nail girl I had wasn’t bad… but not great either. I could tell that she was tired of working for the day and rushed me through. No nice leg massage w/​pedicure or anything above your very basic foot massage when lathering the scrub.
My manicure– I really should have gone back and complained. I hate complaining about a service… but, the nail polish was not applied very well at all on any nail. It looked like I had an outlined space around the whole nail after I looked at them more carefully. Even so– that wasn’t the worst part. It IMMEDIATELY started chipping off just from simply washing my hands the day of. My the next day– all my nails were chipped. By the 3^rd day– it looked like I haven’t had my nails done in weeks from the polish flaking off.
The staff was reasonably friendly. Not exceptionally so, but not rude or anything. I got some coupons for my next visit which I thought was nice. However, I will not go back for any nail service. And, honestly– if their other services are similar, I wouldn’t want to book anything else.
I just wish the Eastside had better salon establishments. Or, maybe I should say– more establishments that are high quality. There are a couple that are OK, but no standout gems that I have come across.

I recently visited Salone for a massage — with the Groupon deal. I have heard bad things about their salon services so I steered clear of that. I had a really great experience though with the massage therapist, Joel. He was great — he made me comfortable at the beginning and was straightforward. Some massage therapists can be kind of cryptic when it comes to what to wear and how to get ready on the table. He was very clear :) The massage itself was great too. He was thorough and found the areas that needed the most work and really focused on them. After I got done, I felt like a million bucks. I would recommend Joel to others, and would definitely consider going back in the future.

So I also got the groupon for Salone. I am newer to the downtown area so I thought this would be a great chance to try out one of the salons near my apartment. I love French Manicures so that is exactly what I asked for. However, the french manicure I received was sloppy, streaky, and clumpy. The lines we not clean, and she was going to have to redo several of them. Finally I just told her to do a color on my nails instead. The regular manicure she did with the color looked nice, but nothing to write home about. Same with the pedicure. I did enjoy all the lotions and scrubs they used, but that’s about it. Would I go back? Probably not. But everyone was very friendly and nice.

Dear Stylist,
The haircut I received was fine. If I had just gotten a cut, it would have been 3 stars. But then you did a terrible thing to my head, refused to admit the error, failed to apologize and overcharged me to boot.
So… thanks to you, I am sporting highlights that look shockingly similar to a run in I had with a bottle of Sun-​In when I was in the seventh grade. Only more — — — streaky? Think weird orangey tiger striping. And the color was looking extra lovely against the red/​pink chemical burns on my neck. Thanks for frying my scalp and ignoring my Unilocal of pain. Thank you even more for missing the intended color by a mile and pretending you were going to soak the results in toner to fix it all along. It was delightful when you told me that I would have to pay you extra to blow dry my hair to see what you did to the color. It was super fun to discover that you transformed my healthy head of hair into a tangled mass of straw for me to untangle.
Sadly, I have a Groupon I will never use. I wouldn’t go back at any price.
Being an upscale salon requires more than charging premium prices. It means providing a quality service and having the integrity to make things right when you screw up.
To sum the experience up, thank you for putting the «ass» in «class.»
Respectfully Yours,
Former Client