Regency Beauty Institute

I took my son there to get his hair cut. The educator named Destiny cut my son 6 times with the clippers on the back of his neck. It wasn’t the student, it was the instructor that did it. She did not tell me when it happened. When I confronted her, she said it wasn’t her fault, it was the clippers. Then she stuck her fingers on the open wounds (gross and unsanitary) and said they weren’t cuts but the bandage was soaked in blood. The other instructor defended her saying accidents happen. Once is an accident, not 6 times.

This place shouldn’t even have a 1-​star rating. I was running late for my appointment and asked to reschedule to a later time. Their latest was 2pm, and they said it was fine. (NOTE: I was going in for an all-​over hair color). When I got there, the manager had told me that it would have been better if I could have rescheduled earlier, but she gave me word on the phone that the 2pm schedule would have been fine.
As I’m getting ready for my hair color, I’m showing my hair-​stylist pictures of what I want and colors in their hair color book of what I want. They ended up bleaching my hair and putting in the ugliest toner. My hair-​stylist kept asking me for the time because they close at 4:30pm, so she was rushing through my hair. The manager was also telling her to hurry it up. I ended up having to pay the whole $ 65 tip included. I walked out with my hair the ugliest orange/​bleached hair ever with my roots being super bleached and bright. I ended up going to the nearest Target to buy box-​dye to fix it, which I shouldn’t even have had to do.
This was my 1^st time experience here at Regency and I do not recommend coming here to get your hair done. It was my mistake to have students do my hair, so if you’re planning on getting your hair dyed, go big and go to an actual salon — but you’re better off doing it yourself. Also to add-​on, customer service, TERRIBLE. When it comes to almost closing time, they will rush and try to get you out as fast as possible. You’re better off at Vici’s or MATC for a student-​beauty salon.