Jack’s Bp Amoco Service

BP. I have to say I was less than satisfied with your services this afternoon.
I have been to this gas station a handful of times for gas and have never really had any complaints until today. Today when I went to get gas I decided my car looked a bit dirty so when the automated message at the pump asked me if I would like a car wash today I pressed «yes.» There were 4 different car wash options. I forget the names but I believe the prices were $ 11, $ 9, $ 8 and $ 7. I opted for for the $ 9 wash. I WAS pleasantly surprised to see that the price was reduced to $ 8 on my receipt. I am assuming this was because I purchased the car wash ticket in combination with gas. After filling up my gas take I proceeded to the car wash. I typed in my car wash code. The automated kiosk was quite loud as it directed me to «wait» as the car wash was currently in use. Not a deal breaker by any means but, just somewhat unnecessary to have the kiosk set at such a high volume. The instructions for using the car wash were very straightforward and easy to follow. As I proceeded into the car wash there was a screen that instructed me when to stop. The car wash itself overall seemed to go well. My car was rinsed, washed, and dried. One of the water cycles did seem to spray my car pretty hard and I was a bit worried that it may dent the car or peel the paint, though. After the car had been dried I exited the car wash and proceeded to drive home.
I wish I would have inspected my car before leaving the gas station but I did not. When I got home and exited my car I was very disappointed with how it looked. The car was still quite dirty! Granted, I know that it can be difficult to get bugs off the windshield and grill (especially if the car has not been washed in awhile) so I can let that slide. My real disappointment comes from how the back of the car looked. The back was streaked with water and covered in a black film. It was as if the back didn’t get rinsed, let alone washed. I debated about what to do. I don’t normally complain about service and I dislike confrontation but I was very unhappy with how the car looked and felt that I paid for a service I did not receive. After some deliberation I decided to return to the gas station and explain my situation. The gentleman working was polite enough. I explained what had happened and offered that he could come look at the back of the car if he liked. He did not come look at it but I was able to show him a picture on my phone demonstrating how there was still a film covering the back. He said to me that sometimes you have to pre-​wash the back by hand before entering the car wash to ensure that it gets truly clean. This frustrated me. I thought the idea of the car wash was that I would not have to wash the car by hand. He did offer me another car wash, which I accepted. I thought maybe a second wash would remove the remaining black film. I was wrong. I noticed the second car wash was of a lower price level than I had originally paid and my car is still not clean.
BP may be fine for purchasing gas but I certainly will not be using the car wash service in the future and would not recommend this service to anyone. In my opinion, it simply was not worth the money

It’s hard to do give a fully detailed review on this place just yet because I stopped here at about midnight and only got gas at the pump.
I didn’t go inside so I am not sure what the inside looks like or how clean it is and I don’t know what their customer service is either since I didn’t interact with anyone who worked there.
I CAN however say that their pump area was very well lit unlike other gas stations where there’s hardly any light. I actually squinted a little bit when I first got out of my car. It made it a very safe area to fill up on gas.
The pump area itself was very clean as well. I didn’t see any garbage on the ground and their pumps were not old and grungy looking either.

I’VE GOT GAS
No not that but gas for my car. I was a little upset with this place. I filled up early in the morning only to drive by two hours later and see that they lowered the gas by 6 cents. Honestly that is not right at all.
How do I return gas?
And why can’t I return gas?
Maybe I did not like the gas.
What if others in my car did not like the gas?
Oh wait that is a different gas.
Oh well we all need gas and gas can go up and down it just depends on the day, so filler up!
(I apologize for the short length of my review but honestly it’s a gas station. I drove in and paid what I thought was a fair price and drove out. I should have went into the store to get the full experience but maybe next time… if there is a next time!)