UPDATED: They returned my call quickly and were out the next day to cover the screws. Given the quick response to my original complaint, I would recommend this company again for future gutter work. ORIGINALREVIEW: I’ll start with the negative and move onto the positive. I have called them to resolve the issue and will be happy to update this review when they resolve the problem. But as it stands, the overall quality of the install is 1 star the way they left it. CON: They screwed through the metal roof and did NOT waterproof the screws in any way. I confirmed this by removing one of the screws holding the gutter bracket. This is a definite leak issue and completely unacceptable. But the fact that they put approx 20 holes in the roof without any kind of flashing means I highly recommend you do not use this company. When I asked the installer, he claimed that he used neoprene washers which clearly have NOT been installed. PRO: They showed up promptly as scheduled. They were friendly and professional. They did not leave a mess and otherwise delivered as promised. The price of the install was very competitive with other gutter installers.
Henry F.
Tu valoración: 5 South Burlington, VT
They were quick to respond to my request for a quote. The crew showed up at the time scheduled and got right to work. It was done in about an hour(not a very complicated roof) and they cleaned up. I asked if they could set up the downspouts for a rain barrel and they took care of it. It would recommend them to anyone.